Security Officer Lead

Benefits:

• Hybrid working opportunities
• Health Insurance
• Performance related pay
• Company pension
• And many more

Role Purpose

• Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
• Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
• Maintain the company’s reputation with professionalism and legal compliance
• Collaborate with other security officers for effective protection and coverage e.g. rota’s, holidays and other leave within the team.
• Manage our outsourced security partners with shift requirements, leave and general day-to-day duties.
• Weekly reporting to Facilities Manager on events or issues.
• Keep Senior Security Officer updated on any immediate threats to buildings and colleagues.
• Update and maintain Security Procedures and Service tickets for shared innovation spaces in Kilkenny office.
• Manage and maintain the access control system and persons entering our buildings, including activation and deactivation of access cards in conjunction with People and Sustainability.
• Set, respond to and maintain alarms, opening, checking, and locking up buildings, and safekeeping and control of keys.
• Support with office equipment, furniture, materials and stationery and store when required.
• Control building facilities ensuring our buildings are safe for colleagues and members, e.g. control heat, ventilation, lights and ensure that electrical equipment is switched on/off when necessary.

Education & Experience

• 2 years minimum lead experience in a similar role
• Demonstrated knowledge of Health & Safety legislation

Skills and Abilities

• Excellent people skills with a proven ability to manage and resolve conflicts within the team or with external parties calmly and effectively.
• Ability to demonstrate decisive decision-making skills in high-pressure situations.

• Proficiency in Microsoft Word and Excel
• Proven reliability and flexibility
• Excellent communication and customer service skills
• Excellent team player skills
• Active listening skills with a strong demonstrated awareness of customers, colleagues and team member’s needs.
• Demonstrated alignment to the Vhi values