Senior Commercial Manager

Senior Commercial Manager - 48

Come join 48, as a Senior Commercial Manager

Specific Purpose Contract

We’re 48 Mobile, a sub brand of Three Ireland. We run on Ireland’s Best 5G Network; Three and our history is full to the brim with innovations that have set us apart from others. We do great value connectivity for all, and we have thousands of customers who rely on us day in day out to keep them in touch with the people and things that matter to them.

We’re a pretty curious bunch here and we love to get into the detail of what our customers want & need from us, not just for today, but for the future too. So, you can bet your last euro that you can get stuck in & deliver some pretty cool stuff for the millions of Irish customers that have yet to hear or experience the network that celebrates people that seize real value, every day.

Oh, and we’re a pretty proud bunch too, we’ve been recognised consistently as having Ireland’s Best Value Plan by the good folks at the likes of Switcher.ie! We’re getting revved up to grow faster & bigger than ever & if you’re up for the task of making us the number 1 network choice in the Irish Market then read on!

What is a 48 Senior Commercial Manager

The 48 Senior Commercial Manager will be accountable for driving growth in 48’s core margin and customer base. They will do this by defining and executing best-in-class Trading, Distribution, and Customer Value Management strategies aligned with our brand goals. They will also oversee the commercial performance across 48 channels, ensuring the delivery of key business outcomes.

This role will serve as a manager within the Commercial function in Three Ireland, playing a pivotal role in shaping a high-performing, results-focused team that supports the company’s strategic goals and delivers sustained commercial success.

What else it involves

• Own the design and execution of trading, CVM and channel strategies across 48, including long-term strategic planning, trading roadmaps, and acquisition growth plans informed by performance and market insights
• Lead pricing and promotional strategy across 48 to drive commercial results.
• Own performance management for 48 including KPI setting, reforecasting and trading optimisation based on customer and market insight
• Own 48’a in-life proposition portfolio, managing partner relationships and integrating new customer offers with a focus on performance and efficiency
• Grow the value, retention and engagement of the 48 customer base, ensuring data and insight capabilities are put at the centre of our strategic direction, maximising customers value along the complete lifecycle.
• Collaborate cross-functionally with teams such as insights, digital, finance, customer care, and product development to align commercial initiatives and enhance execution.
• Play a management role within 48 and the wider Three organisation, collaborating cross-functionally to align on multibrand strategy, trading execution, and business performance.
• Direct the voice of the customer and leverage data-led insights to drive lifecycle engagement, retention, and value growth.

The skills we're looking for

• Proven management experience within a similar commercial position
• Solid experience in Trading, Distribution and Customer Value Management
• Strong Commercial Acumen.
• Experience of managing & collaborating with cross functional teams to deliver outcomes
• Excellent decision making, time management and prioritisation capabilities.
• Proven experience of growing the customer base and driving core margin
• Be a strategic thinker with the ability to convert strategy into operational execution.
• Ability to demonstrate a drive for results within a pressurised environment to strict timelines.
• Appreciation of the customer, their needs and how to meet them
• An experienced People Manager able to galvanise others behind a vision, set clear direction, build, develop, and motivate a high performing team.
• Exceptional interpersonal, networking, negotiation, influencing, and communication skills are essential with evidence of a proactive approach and creditable outcome

Benefits of Working at Three

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based and 2 days working from home). Please see job description for the office location of this role.
• Competitive salary, annual performance bonus & pension contribution
• 25 days holidays plus 2.5 company days
• Annual Leave buy or sell (buy or sell up to 5 days AL each year) Healthcare Insurance through our flexible benefits programme.
• Life assurance, phone & laptop, subsidized canteen
• Access to learning & development tools such as Coursera
• Free on-site parking

There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. #Jobs - Apply now at: https://www.three.ie/careers

Three Ireland is proud to be an equal opportunities employer. If you do not ‘tick every box’ in the job description above, there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you, then please apply! We are committed to equal employment and growing a diverse workforce.

We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, civil status or membership of the traveler community, and we want our teams to reflect this!

If you require reasonable adjustments at interview, please let us know when scheduling your interview, or alternatively please email recruitment.support@three.ie