Senior Cruise Specialist

JOB VACANCY: Senior Cruise Specialist

Posted: August 2026

About Us

Established in 1974, we are one of Ireland’s longest-established travel agencies. The Cruise Centre is our dedicated cruise division, and we’re looking for an experienced cruise professional to manage cruise enquiries [ both Ocean and River ] and sales. Remote working is a possibility.

We’re looking for someone who has real cruise experience and can use that knowledge when advising customers, selling cruises and managing bookings. If you have taken a number of cruises yourself and are good at sales, even if you have not worked in travel previously, we would be interested in talking to you.

Responsibilities

Advise customers and sell cruise holidays across a range of cruise lines, itineraries & cabin types. Manage the full booking administration process: deposits, payment schedules, documentation, and supplier deadlines.

Deal with customer queries and provide advice based on your own cruise experience. Keep up to date with new ships, itineraries and cruise industry trends. Support marketing and promotional activity for the cruise department. Develop and maintain relationships with all cruise lines.

What We’re Looking For.

Personal cruise experience: you’ve cruised multiple times [ even if you have not worked in the travel industry] .

Excellent communication and customer service skills.

The ability to work independently and manage your own workload

What We Offer

A role based in our Grand Parade office in Cork city centre or remote working.

The opportunity to lead and maintain our dedicated cruise division within a well-established, trusted travel brand, Shandon Travel. You will have a supportive team with more than five decades of travel industry experience. You will be given specific online training with selected cruise lines and on our cruise widget. Some Saturday work may be necessary.

Competitive salary, depending on experience If you have a passion for travel, know cruising from personal experience, and you would enjoy helping customers find the right cruise- we'd like to hear from you.

You would need to be available for onboard ship visits in Cobh and be available to participate in FAM trips offered by the cruise companies and attend cruise lines functions.

If you would like to join an exciting and growing industry, please send your CV to Michael.doorley@shandontravel.ie