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Senior National Account Manager


Job Description :

About us

At Diageo, we do Sales differently. We’re the leading beverage alcohol company in every region of the world, boasting internationally-recognised brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker. And this is your opportunity to create create new ways to share and celebrate our truly iconic products across the globe.

We offer a perfect blend of local and global roles, covering everything from digital to customer service, our immersive store experiences to international operations. Wherever you are, you’ll need to be able to forge lasting relationships, bring commitment and energy to improve our performance, and a genuine entrepreneurial spirit in tune with our company’s proud legacy.

At Diageo, character is everything. So if you share our sense of adventure, you’ll have the chance to learn a huge range of skills and fields, and build an exceptional career with us.

About the role

The Senior National Account Manager reports into the Channel Controller and is responsible for one of the top strategic Multiples customers of the Take Home Trade channel in Ireland.

In this role you 'll:
• Deliver Customer NSV, Trading Profit, Cash and Market Share Targets
• Utilise customer, shopper and brand insights to develop compelling customer propositions
• Lead and achieve effective sales strategies for the Account Portfolio
• Measure and evaluate all sales driver activity, customer satisfaction and communicate results internally and externally
• Provide the gold standard to Diageo for the formulation of strategy and execution of account plans with Field Sales Team
• Ensure that performance reporting systems are used to forecast, monitor and lead the business in a consistently accurate way
• Effectively use Diageo tools to ensure preferred supplier status, competitive advantage and category captaincy to deliver mutual benefits and results
• Lead the negotiation of commercial arrangement within the Trade Term guidelines

You 'll be the decision maker for the customer proposition, detailed account activity plans and creative proposition, any course correction/investment level adjustments required, detailed elements of and the customer contact plan.
You 'll be leading the business Performance management process by determining the level of stock required with customer to achieve the agreed plan
You 'll determine the best opportunities to manage cost and maximise value at an account level

Additional responsibilities:
o Resolution and closure of all customer claims and disputes

o Strong ownership of the day-to-day customer relationship working collaboratively with our customers to deliver successful outcomes for our brands and the customer
o Accurate and timely approval of rebates, invoice claims and deductions

o Full P&L accountability

About you

You have 5 years of customer sales experience, ideally in a FMCG environment and an ability to build relationships with customers, supported by proven negotiations skills capability.

You 're experienced in engaging cross functionally with senior leaders with a previous responsibility for the deployment and management of substantial financial budgets.
You 're highly numerical with experience in development of profitable customer propositions and you have a comprehensive understanding and previous delivery of key commercial measures.
You 're able to structure and present compelling commercial propositions with your excellent verbal communication and organisational skills.
You have a full clean driving license.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”.
This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Character is everything

Worker Type :


Primary Location:

St James Gate

Additional Locations :

Job Posting Start Date :


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