Senior Payment Business Analyst

Senior Payment Business Analyst, Dublin

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Date: 13 May 2026

Location: Dublin, IE, IE

Company: Allied Irish Bank

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

Senior Payments Business Analyst, Change Team, Payment & Card Products, Products Retail

Location/Office Policy: Central Park, Leopardstown/ Hybrid

At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.

• • Are you interested in joining our Payments Change team to drive forward strategic and regulatory Payment initiatives?
  • Do you enjoy analytical work, collaborating with cross functional teams and to drive change through strong stakeholder management in an agile environment?
  • Are you ready to work in a team of Payments experts, guiding and challenging the business to champion customer first payment solutions?
  • Are you interested in becoming a Payments expert?

What is the Role:

This role offers a unique opportunity for someone who enjoys working at the intersection of business, technology and regulation in a fast-paced environment.

As a Senior Business analyst, you will be involved in ensuring that each change is aligned to AIB’s payment strategy and be involved in shaping digital solutions that yield real value for both customers and the bank. You will be expected to analyse complex issues, understand business challenges and drive ‘As Is’ and ‘To Be’ process design in order to deliver solutions that align to current and future business needs.

This role demands strong analytical capability, confident stakeholder engagement, and the ability to operate independently in fast‑paced, Agile‑focused environments.

Key Accountabilities:

• Own and progress end-to-end delivery of payments change (strategic, regulatory and remedial), from initiation through to implementation and benefits realisation.
• Analyse current (‘as-is’) payments journeys and design ‘to-be’ processes, ensuring customer outcomes, operational viability and control requirements are met.
• Partner with Technology and service providers to translate requirements into workable solutions, managing dependencies, scope, assumptions and change impacts.
• Lead and coordinate change governance, including preparation of materials for project forums/steerco, RAID management, and timely status reporting.
• Build strong relationships across Payments, Product, Operations, Risk, Compliance and Technology, influencing decisions and simplifying complexity to deliver outcomes.

What you Will Bring:

• 5–6 years of business analysis experience with the ability to translate complex problems into structured solutions.
• Relevant experience gained in the area of payments and transaction banking with knowledge of Low and High Value Payments, Cross Border Payments and key regulations & associated IT impacts, affecting the Payments market, such as Single Euro Payments Area (SEPA), Instant Payments, Payment Services Directive, Cross Border payments etc. Relevant professional qualification would be advantageous.
• Proven ability to work independently, adapt to shifting priorities, and drive clarity in ambiguous situations.
• Strong analytical mindset with the ability to assess impacts, identify risks, and manage dependencies
• Strong, concise, accurate and effective written and oral communications, must be able to communicate and coordinate with individuals across all levels of AIB.
• Highly organised, detail-oriented and self-motivated with the ability to manage multiple tasks in a fast-paced environment.
• Experience in problem solving and change management across multiple functional areas with the ability to drive decision making.

Why Work for AIB:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

Behavioural Capabilities:

• Customer First- Puts the customer at the heart of what we do across the organisation.
• Vision & Purpose Led- Influences with energy and optimism for the future.
• Collaborates- Develops connections that will enable successful outcomes.

Technical Capabilities:

• Negotiation and Influence- Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.
• Stakeholder Management- Cultivates and maintains business relationships, partnerships and alliances internally, externally and virtually with key stakeholders.

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, megan.x.gordon@aib.ie for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Disclaimer:

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.

Closing Date: 27th May 2026

Job Segment: Business Analyst, Recruiting, Compliance, Change Management, Technology, Human Resources, Legal, Management, Finance

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