Senior Sales Advisor

Overview

We are looking for an experienced, client-focused Sales Associate to join our luxury retail team at Missoni Kildare. The ideal candidate will be friendly, motivated and dedicated to providing excellent customer service and achieving sales and clientelling targets. The is a 32-hour per week position, including both weekdays and weekends. 

Responsibilities

• Represent Missoni as an Ambassador of the brand: exhibit pride, passion and affinity for the Brand through positive attitude, body language and personal presentatio

• Welcome, smile and approach customers displaying a cordial attitude, friendly manner and willingness to serve

• Answer customer’s questions and solve their needs providing/delivering an excellent service

• Handle customer requests, ensuring issues are resolved in time guaranteeing high level of customer satisfaction

• Possess excellent product knowledge in order to be able to advise customers in the most optimal and precise manner

• Establish and nurture long-term relations with customers based on trust, caring and empathy.

• Achieve and exceed sales goals through showing outstanding selling techniques, clienteling, sourcing new customers and building strong relationships with existing customers
• Act in line with Missoni Selling Ceremony & Company Values
• Work within established guidelines, procedures, policies and standards of the Company
• Monitor and maintain visual merchandising standards on a daily basis, ensuring that all products are properly displayed
• Accurately process all transactions, including the operation of Cash Register
• Actively support back of house operations including stock receiving & returns, stock inventories, daily/weekly/monthly routines

Qualifications

• Retail or Hospitality Experience Required
• Additional Languages Preferred
• Clienteling Experience
• Strong Communication Skills

Candidates must be available to work a combination of weekdays and weekends.