Senior Systems Administrator

Senior Systems Administrator - City College Dublin

About Us

City Education Group (CEG) is a leader in delivering high-quality, innovative educational experiences, empowering students to achieve their academic and career aspirations. The Group comprises of two colleges across the educational spectrum (Ashfield College and City College Dublin), from second level through third level, professional and QQI courses, to CPD and English language teaching. With a legacy dating back to 1977 and decades of excellence behind us, we continue to expand and innovate, ensuring our programmes meet the evolving needs of learners in an ever-changing global landscape. In 2024, CEG announced the addition of PEN (Planet Education Networks) as a new shareholder, headquartered in Canary Wharf, London marking an important milestone in our continued growth & success.

We are now seeking an accomplished Senior Systems Administrator to join our growing team. The successful candidate will play a central role in maintaining, leading, and evolving all aspects of CEG’s information technology systems.

Position Summary

The Senior Systems Administrator supports the mission of the institution by ensuring reliable, secure, and high-performing IT systems that support teaching, learning, research, and administrative operations. This role manages servers, enterprise applications, identity systems, and infrastructure services used by faculty, staff, and students. The Systems Administrator works closely with academic departments, cybersecurity teams, and other administrative units to maintain compliance, security, and service availability.

Job Details

• Job Type: Permanent, Full-Time

• Location: Dublin, Ireland

• Salary Range: €50K - €60K per annum depending on experience

• Minimum 4 days a week in the office and one day remote (for duration of probationary period.

Key Responsibilities

Infrastructure & Systems Management

• Configure, and maintain Windows and/or Linux servers

• Manage virtualisation environments and storage systems

• Maintain on-premises and cloud-based infrastructure

• Monitor system health, performance, and capacity

Identity & Access Management

• Administer directory services (e.g., Active Directory, LDAP)

• Manage user lifecycle processes for students, faculty, and staff

• Support Single Sign-On (SSO) and Multi-Factor Authentication (MFA) systems

• Maintain role-based access controls aligned with institutional policies

Academic & Enterprise Application Support

• Support learning management systems (LMS) integrations and infrastructure dependencies

• Maintain enterprise systems such as ERP, HR, and Student Information Systems (SIS)

• Collaborate with application owners and vendors for updates and troubleshooting

Security & Compliance

• Apply patches, updates, and security hardening standards

• Assist with audits and compliance requirements (GDPR, data privacy, accessibility standards, etc.)

• Monitor logs and respond to security alerts

Backup, Recovery & Business Continuity

• Maintain backup systems and test disaster recovery procedures

• Document recovery processes and system dependencies

Support & Collaboration

• Provide Tier 2/3 technical support

• Participate in on-call rotation and maintenance windows

• Document systems, procedures, and knowledge base articles

• Work collaboratively with academic technology teams

Required Qualifications/Skills & Competencies

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

• 5+ years of systems administration experience

• Experience with Windows Server and/or Linux server environments

• Experience with directory services and identity management

• Knowledge of virtualisation platforms (VMware, Hyper-V, Nutanix, etc.)

• Previous experience with systems integration projects & streamlining of processes for business efficiencies.

• Strong understanding of networking fundamentals

• Experience with backup and recovery solutions

• Strong troubleshooting and analytical skills

Preferred Qualifications

• Experience in higher education IT environments

• Experience supporting LMS (Moodle preferred) platforms and academic technologies

• Experience with cloud services (Microsoft 365, Azure, AWS, or Google Cloud)

• Scripting experience (PowerShell, Bash, or Python)

• Familiarity with configuration management and automation tools

• Relevant certifications (Microsoft, Red Hat, VMware, CompTIA, or cloud certifications)

Soft Skills

• Strong client service mindset supporting a diverse campus community

• Excellent written and verbal communication skills

• Ability to explain technical concepts to non-technical users

• Strong organisational and time-management skills

• Commitment to diversity, equity, and inclusion in technology services

What We Offer

• Competitive salary package (commensurate with experience).

• Comprehensive training and professional development opportunities.

• A dynamic and supportive work environment in a growing education group.

• A collaborative and forward-thinking leadership team dedicated to excellence and innovation.

• Access to Professional & Personal Development programmes withing the organisations programme portfolio.

• Bike to work/Tax Saver Commuter Scheme

Line Management

• The successful candidate will report to the Chief Operations Officer.