Service Advisor

Duties to include:

· Dealing with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.

· Organising the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.

· Carrying out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and provide the sale of accessories and parts.

· Manufactures showroom standards

· Internal audit of procedures

· To maintain an accurate filing system

· Dealing with customer queries

· Ensure security and confidentiality of data

Other Duties

· Reception, secretarial and general office duties

· To undertake other administrative and other duties if required.

Required:

Previous experience in a similar role is necessary

· High level of computer literacy

· Excellent attention to detail

· High standard of personal presentation at all times

· Must be able to work well within an extremely busy environment

· A full Clean Driving Licence is required for this position