Service Controller

Service Controller - Audi Approved: plus Drogheda, Co. Louth.

Due to on-going growth within the group, an excellent opportunity has arisen for a Service Controller to join our team at Joe Duffy Group in Audi Approved; plus Drogheda.

Joe Duffy Group is Ireland’s leading motor retailer representing 16 brands across 22 locations with a team of 600 employees and an enviable franchise portfolio of world-leading brands.

In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

Note: A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role

Role Overview:

You will be responsible for assisting in the control of service and repair work carried out in the workshop to maximise service sales and profitability.

Key Responsibilities:

Controlling the service team and workshop through efficient operation of the work loading system

Selling value added and incremental products through effective communication with customers, technicians and team members

Demonstrating Due Diligence, accuracy and professionalism at all times

Control the work loading system, record and process information on work carried out to customer vehicles.

Candidate Requirements:

Aftersales experience in the Automotive Industry is required

Fluent in the English language, demonstrating high numeracy and literacy skills

Demonstrate effective persuasion skills and high levels of managerial ability

Demonstrate a high level of mechanical knowledge

Knowledge of Kerridge system is desirable but not essential

Full, clean EU driving licence is an essential requirement

We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package including:

We offer an excellent salary and benefits package

Career progression opportunities available to the right candidate

State of the art facilities

Life Cover

Bike to Work Scheme

Uniform

20 days Annual Leave

Social Club

Employment Assistance Program

A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role.

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