Service Coordinator

BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION

PERMANENT FULL-TIME SERVICE COORDINATOR

BRUACH NA MARA SERVICES, SOUTH CONNEMARA, CO. GALWAY

JOB REF: 78961

The Brothers of Charity Services in South Connemara are a community based, person centred service focusing on the needs and abilities of adults with intellectual disabilities. The vision of the service is to support people with intellectual disabilities to achieve a full and valued life in their community. We continually review the way in which we support people in line with best practice internationally. Our focus going forward is to form a relationship/partnership with each individual and their family and communities, supporting people to plan and direct their own service so that they can enjoy a life with a healthy balance of supports. We wish to create opportunities for people who use our service to have valued social roles in their communities and to have the chance to form friendships.

Tá Seirbhís Bhruach Na Mara lonnaithe i gceantar na Gaeltachta i Chonamara Theas. Tugann muid tacaíocht de dhaoine le míchumas intleachtúla maireachtáil ina gceantair dhúchais féin, i measc a muintir agus a gcáirde chun go mbeadh an duine in ann deis a fháil a bheith lán pháirteach ina phobal féin.

The Bruach na Mara Services operate in South Connemara, Co. Galway, where there are a range of services including day, residential, respite, family support services, training, education, employment opportunities, outreach community support services, Individualised services, and leisure activities to support 46 individuals. The Bruach Na Mara Services has a staff complement of 86 whole time equivalent staff and has an operating budget of just over €5 million.

The Services were officially opened in 1983 in order to provide a community based service for individuals from the South Connemara region many of whom use Irish as their first language. Currently we provide services for 70 adults. We provide 14 locations between Furbo and Carraroe, and support people from all areas of South Connemara. The Service Coordinator, under the guidance of the Area Manager and supported by local staff teams, is responsible for the coordination and continued development of these services.

Reporting/Responsible to:

Area Manager/Sector Manager

Qualifications/Experience:

• A Nursing Qualification & professionally registered with the NMBI (An Bord Altranais) or
• Candidates must hold a professional registration, or be eligible for registration, on the Social Care Registrar maintained by the Social Care Workers Registration Board at CORU on or before 30th November 2025. View Social Care approved qualifications on https://www.coru.ie/health-and-social-care-professionals/education/approved-qualifications/social-care-workers/
• A minimum of 3 years post graduate relevant experience in management and leadership. Proven operational experience is essential.
• Candidates are required to have a relevant management qualification (QQI level 6), or a commitment to completing same prior to commencement date.
• Candidates should have budgetary/financial, employee relations and team management experience.
• Candidates must hold a full clean manual driving licence.
• Proficiency in the Irish language. However, if you are not proficient in the Irish language, the services will support you to develop your proficiency with Irish language classes.

Skills:

Excellent leadership, managerial and team-working skills are required to co-ordinate and support the service teams and to ensure that a range of high quality services are provided. Excellent communication and organisational skills together with up to date knowledge of current thinking and practices in person centred service delivery.

Working Hours:

Normal working week will be rostered on 7 daybasis including rostered weekends. Your fortnightly complement of working hours will be based on the grade of the successful candidate (Nursing/Social Care/Mgmt). Contracted hours of work are liable to change over seven days to meet requirements of the post and flexibility with regard to your hours of duty will be required to fulfil the duties of the post.

An On-call commitment is an essential requirement of this post. The Service Coordinator will be on call after working hours during the normal working week, at weekends, covering holidays as part of a rostered on call system. In exceptional circumstances sleep-ins and night duty may be required. The Service Coordinator will be assigned person-in-charge (PIC) responsibilities under the HIQA Regulations.

The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours to provide a quality service delivery for each individual.

Annual Leave:

Leave will be granted according to the agreed leave assigned to the grade of the successful

candidate i.e. (CNM3/Social Care)

Remuneration:

Based on the salary scale attached to the grade of the successful candidate i.e. (CNM3/Social

Care)

Probation:

A probationary period of nine months from the date of appointment applies to the post. The

employment may be terminated at any time during the probationary period should the employer find

that the appointee is unsuitable to continue employment. The probation period may be extended at

the Employer’s discretion.

Tenure:

This position is Permanent full-time and pensionable.