Service Manager

Youth Advocate Programmes Ireland is recruiting for the position of Service Manager

Service Manager (Temporary Maternity Cover up to 12 months)

Youth Advocate Programmes Ireland

Job Ref: SM0426

Youth Advocate Programmes (YAP) Ireland is now recruiting for a Temporary Service Manager.

Youth Advocate Programmes Ireland provide unique intensive support programmes to young people. We have a strengths based, wrapround approach to support and we employ community-based Youth Advocates - which leads to long-lasting positive outcomes for young people and families. 

About the Role

The Service Manager will have overall responsibility for the delivery of high‑quality services for a geographical region. This includes:

• Direct line management of Team Leaders
• Ensuring high‑quality service delivery to young people and families
• Budget management and reporting
• Staff development, training, and supervision
• Quality assurance and service development
• Liaison with funders
• Active participation as a member of the Senior Management Team

This is an exciting opportunity to lead within a dynamic, mission‑driven organisation.

What We Offer

• Competitive salary: €62,025.75 per annum
• Hybrid/remote working and excellent work–life balance
• The chance to make a meaningful difference in your community
• The opportunity to join a growing, progressive organisation
• Employer PRSA contribution
• Additional annual leave: one extra day per year of service (up to 25 days) plus long‑service leave
• Staff Training & Bursary Scheme for professional development
• 92% of staff agreed YAP is an enjoyable place to work (Staff Opinion Survey 2025)

Essential Criteria

Qualifications

• Essential: A degree in a social care–related field (e.g., Youth Work, Child Care, Psychology, Social Work, Social Science, Social Care)
• Desirable: Recognised management training

Experience (Essential)

• Minimum 3 years’ management/supervisory experience in direct service delivery to children, young people, and families
• Minimum 3 years’ direct work with young people and families in a child‑centred way
• Experience managing Child Protection work
• At least 1 year of budget management and reporting responsibilities (HR, statistics, QA, etc.)
• Minimum 1 year’s experience developing and setting up services
• Strong communication skills (oral and written) and proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel)

Skills (Essential)

• Excellent communication and presentation skills
• Strong organisational, leadership and strategic planning ability
• Ability to manage budgets effectively
• Creative, dynamic, and strengths‑based approach to work
• Ability to prioritise and meet targets
• Skilled in motivating and leading teams
• High‑level report writing and training delivery capabilities

Further Information

Please click the APPLY NOW button to see the full Job Description and Person Spec and to access the application form.

Closing date: 16th April 2026

Interviews: 30th of April, in person at our Dublin Hub, Park House, 191–193a North Circular Road, Dublin 7

Please note: Only completed application forms will be accepted. CVs will not be accepted.