Service Sales Specialist

Job Description:

Hitachi Energy Ireland has an exciting opportunity for a Service Sales Specialist, responsible for driving service revenue growth across the Hitachi Energy install base in Ireland. The role focuses on proactively identifying service opportunities, selling value-added service solutions, and supporting customers throughout the lifecycle of their assets. A key element of the role is the promotion and sale of digital service solutions alongside traditional service offerings.

How you'll make an impact:

• Proactively manage and develop service sales opportunities within the assigned install base across Ireland.
• Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services.
• Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions.
• Generate and manage sales leads, from opportunity identification through to order intake.
• Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals.
• Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes.
• Support contract renewals, upselling, and cross-selling activities across the service portfolio.
• Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools.
• Monitor market trends, customer feedback, and competitor activity to identify new opportunities.
• Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.

Your Background:

• Proven experience in service sales, technical sales, or a similar customer-facing commercial role.
• Background in electrical engineering, power systems, energy, or industrial services is highly desirable.
• Experience working with installed base customers and lifecycle service offerings.
• Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage.
• Strong commercial acumen and negotiation skills.
• Ability to work independently while collaborating effectively within a wider service

What We Offer:

• Competitive salary package
• Generous bonus scheme.
• 24 days holidays, plus bank holidays
• Excellent company pension and wide-ranging benefits schemes.
• Top quality H&S culture alongside comprehensive training and personal development programmes.
• Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

More about us

We offer fantastic opportunities to work on dynamic, high-impact and cutting-edge industry initiatives that are making a crucial impact to society whilst also offering the vibrancy of working within a world-leading global organization.