Shared Services Support Administrator

Job Title: :

Shared Services Support Administrator

Vacancy ID :

099106

Vacancy Type :

Permanent

Post Date :

26-Feb-2026

Close Date :

12-Mar-2026

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.

This St. Stephens Green based position provide a unique opportunity to join the Shared Services function. The Support Administrator will play a crucial role in ensuring the smooth operation of the Group Security Team for PTSB. This role involves providing administrative support, coordinating security-related activities, measuring compliance, and assisting in the implementation of security policies and procedures. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle sensitive information with discretion.

Responsibilities:

The uniqueness associated with working in this environment requires flexibility in relation to duties and responsibilities. Duties and responsibilities include, but are not limited to the following:

• Administrative Support: Provide comprehensive administrative support to the Central Security Team, including scheduling meetings, triage of work requests from critical Third Parties, and preparing reports.
• Coordination: Assist in coordinating security-related activities, such as incident response, security audits, and compliance checks.
• Documentation: Maintain and update security documentation, including policies, procedures, and incident reports.
• Communication: Serve as a point of contact for internal and external stakeholders, ensuring effective communication and timely resolution of security-related inquiries.
• Data Management: Manage and organize security-related data, ensuring accuracy and confidentiality.
• Training Support: Assist in organising and coordinating security training sessions for bank employees

Requirements: 

• Good Level of Technical proficiency to include strong working knowledge of MS Packages ¿ Outlook, Word, Excel, PowerPoint
• Ability develop/maintain extensive network of relationships within PTSB.
• Respect and understanding of requirement for confidentiality.
• Strong communication skills
• Strong interpersonal skills and a commitment to customer service
• Strong sense of personal security, awareness, and integrity

This is a permanent position in St. Stephen¿s Green (Onsite).

Is this you?

Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.

We reserve the right to draw up a shortlist for interview.

The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.