Shop Manager

Overall Purpose of the Post: To maximise sales and profit and manage the shop in a commercial manner.

Duties:

• Manage and develop the shop in the context of an agreed work plan andagreed financial targets
• Recruit, train and supervise shop staff, both paid and voluntary
• Source high quality stock
• Ensure there are adequate staffing levels in the shop at all times
• Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards
• Be responsible for merchandise, its security and its preparation for sale anddisplay
• Maintain accurate management and information systems. Ensure theshop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly and queries from the public are dealt with in an efficient manner.
• Be responsible for full implementation of Enable Ireland Health & Safety policy in the shop.
• Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager.
• Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
• Undertake other duties as may be requested by the line manager from time totime.
• Undertake your work in a manner that is friendly, flexible and informal.
• Excellent interpersonal and sales techniques
• Commitment and ability to achieve sales targets
• Ability to manage, motivate, delegate and organise staff
• Ability to train, coach and appraise staff
• Ability to deal appropriately and sensitively with queries about Enable Ireland services
• Strong financial ability
• Strong customer focus
• Ability to manage volunteers
• Strong negotiating skills
• Good IT skills

GDPR compliance, In the course of carrying out the duties of this job and working with others which will include but is not limited to compliance with all Enable Ireland GDPR policies and procedures, attending all GDPR training sessions, ensuring personal responsibility for implementing safeguards and measures as directed, to minimise exposure to breach GDPR.

Terms & Conditions: Responsible to: Area Manager Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion. Salary: The current salary scale for this post is €28,400 pro rata per annum. A 2% profit share and bonus are added if targets are met. Excellent benefits. Annual leave: Annual leave entitlement is 22 days plus 2 gift days pro rata per annum and proportionately less for less than 12 months service. Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join on earlier of 1st July or 1st January following start date. Medical: The successful candidate will be required to undergo a medical assessment. Garda Clearance/Police Clearance: These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons. Sick Pay: (If applicable) Redeployment All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 9 months continuous service with the Company sick pay will be as follows: Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further (13) weeks of sickness absence in the same 12 month rolling period In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience.

Qualifications & Experience

• Retail Fashion Experience
• Retail Management Experience
• Ability to Achieve Sales Targets
• Fiscal Management

Organisational and Professional Knowledge

• Strong financial ability
• Strong understanding of customer focus
• Good working knowledge of merchandising
• Ability to deal sensitively with queries about Enable Ireland services

Core Competencies Excellent interpersonal and sales techniques Leadership:

• Ability to manage and motivate Staff & volunteers
• Ability to Achieve Sales Targets & Motivate their teams

IT Skills:

• Proficient in MS Office

• Good general IT Skills