Shop Manager

Overall Purpose of the Post:

To maximise sales and profit and manage the shop in a commercial manner.

Duties:

• Manage and develop the shop in the context of an agreed work plan and agreed financial targets

• Achieve sales targets and boost profits

• Train, manage and appraise staff and volunteers

• Source high quality stock

• Undertake your work in a manner that is friendly, flexible and informal.

• Ensure adequate staffing levels in the shop at all times

• Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards

• Be responsible for merchandise, its security and its preparation for sale and display

• Maintain accurate management and information systems.

• Ensure the shop is stocked with adequate information on Enable Ireland services,

• Ensure staff are briefed accordingly and queries from the public are dealt with in an efficient and friendly manner.

• Be responsible for full implementation of Enable Ireland Health & Safety policy in the shop.

• Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager.

• Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.

• Assist and support other Enable Ireland shops if and when required.

• Undertake other duties as may be requested by the line manager from time to time

To minimise exposure to breaches of GDPR, strict compliance is required in the course of carrying out the duties of this job and working with others. This will include but is not limited to compliance with Enable Ireland’s suite of GDPR Policies & Procedures, attending all GDPR Training sessions and ensuring personal responsibility for implementing safeguards and measures as directed.

Terms & Conditions:

Responsible to: Area Manager

Probation: A probationary period of 6 months wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion.

Salary: The current salary scale for this post is €32,020.00 pro rata per annum. A 2% profit share and bonus pro rata are added if targets are met. Excellent benefits.

Annual leave: Annual leave entitlement is 22 days plus 2 gift days pro rata per annum and proportionately less for less than 12 months service.

Pension Scheme: Enable Ireland operates a contributory pension scheme which all employees may join on earlier of 1st July or 1st January following start date.

Medical: The successful candidate will be required to undergo a medical assessment.

Garda Clearance / Police Clearance:

These will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons.

Sick Pay: (If applicable)

Redeployment

All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company sick pay will be as follows:

Full pay less social welfare for the first 13 weeks of sickness in any 12 month rolling period and half pay less social welfare for a further (13) weeks of sickness absence in the same 12 month rolling period.

In exceptional circumstances the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience.

Qualifications & Experience

• Retail Fashion Experience

• Retail Management Experience

• Ability to Achieve Sales Targets

• Fiscal Management

• Eligible to work in the State.

• Full clean drivers licence.

Organisational and Professional Knowledge

• Strong financial ability

• Strong understanding of customer focus

• Good working knowledge of merchandising

• Ability to deal sensitively with queries about Enable Ireland services

Core Competencies

Excellent interpersonal and sales techniques

Leadership:

• Ability to manage and motivate Staff & volunteers

• Ability to Achieve Sales Targets & Motivate their teams

IT Skills:

• Proficient in MS Office

• Good general IT Skills

Special Aptitudes

• Strong Communication skills

• Ability to manage paid & voluntary staff