Shop Manager

OVERALL PURPOSE OF THE POST

The purpose of the role is the day-to-day running of the Cork Furniture Shop while motivating and encouraging staff and volunteers to help achieve sales targets.

DUTIES:

• Manage and develop the Furniture Shop in the context of an agreed work plan and agreed financial targets.
• Recruit, train, and appraise shop staff, both paid and voluntary.
• Source high-quality stock.
• Ensure there are adequate staffing levels in the shop at all times.
• Ensure the appearance of the shop, internally and externally, is attractive to customers and in line with brand standards.
• Be responsible for merchandise, its security, and its preparation for sale and display.
• Maintain accurate management and information systems.
• Ensure the shop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly, and queries from the public are dealt with in an efficient and sensitive manner.
• Be responsible for the full implementation of Enable Ireland's Health & Safety policy in the shop.
• Be vigilant and comply with all Health & Safety and Welfare requirements in the workplace, and bring any concerns to the attention of your line manager.
• Participate in the efficient flow of information within the organization by sharing and seeking information as appropriate.
• Undertake other duties as may be requested by the line manager from time to time.
• Assist and support other Enable Ireland shops if and when required.
• Undertake your work in a manner that is friendly, flexible, and informal.
• Complete all administration and financial work in accordance with Enable Ireland Policies and Procedures.
• Contribute to good teamwork by sharing knowledge and skills and supporting colleagues to ensure that the Furniture Shop runs efficiently and effectively.

Terms & Conditions:

Responsible to: Area Manager

Probation: A probationary period of 6 months applies, during which three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland's discretion.

Salary: An attractive salary of €32,046. Excellent benefits.

Annual Leave: Annual leave entitlement is 22 days pro rata per annum, plus 2 gift days, and proportionately less for service of less than 12 months.

Pension Scheme: Enable Ireland operates a contributory pension scheme for all employees following their start date.

Medical: The successful candidate will be required to undergo a medical assessment.

Garda Clearance / Police Clearance: This will be required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons.

Sick Pay: (If applicable) All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own doctor after 3 months of continuous sick leave. Upon completion of 6 months of continuous service with the Company, sick pay will be as follows:

• Full pay less social welfare for the first 13 weeks of sickness in any 12-month rolling period.
• Half pay less social welfare for a further 13 weeks of sickness absence in the same 12-month rolling period.

Redeployment: In exceptional circumstances, the organization reserves the right to redeploy you to an alternative role that is suitable to your skills and experience.

QUALIFICATIONS & EXPERIENCE

• Experience working in the retail sector at manager/supervisor level.
• Ability to drive and achieve sales targets.
• Strong financial ability.
• Strong commercial experience.
• Current valid driving licence.

ORGANIZATION & PROFESSIONAL KNOWLEDGE

• Knowledge of Enable Ireland.
• Strong customer service skills.
• Ability to deal sensitively with queries about Enable Ireland services.

CORE COMPETENCIES

• Excellent interpersonal and sales techniques.

Leadership

• Ability to recruit and manage volunteers.
• Ability to lead, motivate, train, and manage paid and voluntary staff.
• Commitment and ability to drive sales and achieve sales targets.

IT Skills

• Proficient in Microsoft Office with good general IT skills.
• Eligible to work in the State.