Shop Manager (Furniture Store)

OVERALL PURPOSE OF THE POST

The purpose of the role is the day-to-day running of the Galway Furniture Shop whilst motivating and encouraging staff and volunteers to help achieve sales targets

DUTIES

• Manage and develop the Furniture Shop in the context of an agreed work plan and agreed financial targets

• Recruit, train and appraise shop staff, both paid and voluntary

• Source high quality stock

• Ensure there are adequate staffing levels in the shop at all times

• Ensure the appearance of the shop internally and externally is attractive to customers and in line with brand standards

• Be responsible for merchandise, its security and its preparation for sale and display

• Maintain accurate management and information systems

• Ensure the shop is stocked with adequate information and leaflets on Enable Ireland services, staff are briefed accordingly and queries from the public are dealt with in an efficient and sensitive manner

• Be responsible for full implementation of Enable Ireland Health & Safety policy in the shop

• Be vigilant and comply with any Health & Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager

• Participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate

• Undertake other duties as may be requested by the line manager from time to time

• Undertake your work in a manner that is friendly, flexible and informal

• Complete all administration and financial work in accordance with Enable Ireland Policies and Procedures

• Contribute to good teamwork in sharing knowledge and skills and supporting colleagues to ensure that the Furniture Shop runs efficiently and effectively

TERMS & CONDITIONS

Responsible to: Area Manager

Probation: A probationary period of 6 months applies, wherein three probationary meetings will take place to review your performance and suitability for appointment. The probationary period may be extended or terminated for any reason at Enable Ireland’s discretion

Salary: An attractive salary of €30,520. Excellent benefits

Annual Leave: Annual leave entitlement is 22 days pro rata per annum plus 2 gift days and proportionately less for less than 12 months service

Pension Scheme: Enable Ireland operates a contributory pension scheme that all employees participate in following start date

Medical: The successful candidate will be required to undergo a medical assessment

Garda Clearance/Police Clearance: Required for all prospective employees who will undertake relevant work or activities relating to children or vulnerable persons

Sick Pay: (If applicable) All periods of sickness exceeding two days must be medically certified. Weekly medical certificates are required thereafter. The Company reserves the right to have you examined by its own Doctor after 3 months continuous sick leave. Upon completion of 6 months continuous service with the Company, sick pay will be as follows: full pay less social welfare for the first 13 weeks of sickness in any 12-month rolling period and half pay less social welfare for a further 13 weeks of sickness absence in the same 12-month rolling period

Redeployment: In exceptional circumstances, the organisation reserves the right to redeploy you to an alternative role that is suitable to your skills and experience

QUALIFICATIONS & EXPERIENCE

• Experience working in the retail sector at manager/supervisor level

• Ability to drive and achieve Sales Targets

• Strong Financial ability

• Strong Commercial experience

ORGANISATION & PROFESSIONAL KNOWLEDGE

• Knowledge of Enable Ireland

• Strong customer service skills

• Ability to deal sensitively with queries about Enable Ireland services

CORE COMPETENCIES

• Excellent interpersonal and sales techniques

• Leadership:

  • Ability to recruit and manage volunteers

  • Ability to lead, motivate, train and manage paid & voluntary staff

  • Commitment and ability to drive sales and achieve Sales Targets

• IT Skills:

  • Proficient in MS Office – good general IT Skills

SPECIAL APTITUDES & CIRCUMSTANCES

• Must be a good communicator

• Strong negotiating skills