Slron/- / Patient Support Worker

Established in 2010, St Luke’s Radiation Oncology Network operates from three Dublin locations – St Luke’s Hospital and St Luke’s Radiation Oncology Centres in St James’s and Beaumont Hospitals and is part of the Dublin and Midlands Group.

SLRON’s main role is delivery of radiotherapy treatment for patients with cancer. Multidisciplinary teams consist of medical, nursing, radiation therapists, physicists, health and social care professionals, management and general support staff providing a pivotal role in the development, delivery, monitoring and evaluation of these services within the hospital.

SLRON is dedicated to being a world class leader in cancer treatment, patient care, research and education. In striving for this excellence, the holistic needs of our patients and their families are our greatest focus.

The Patient Support Worker will be a central point of contact for cancer patients whilst working alongside the clinical nurse specialist team to improve patient care and communication. The Patient Support Worker will be patient facing pivotal in ensuring both personalised stratified follow up and supported self-management services are in place for the care of cancer patients, in conjunction with consultants, clinical nurse specialists and all other staff involved in the cancer care pathway.

The post holder will also collaborate and liaise with the NCCP on strategic goals including those set out in the National Cancer Strategy 2017-2026, through working groups and other approaches to implementation.

The role will involve:

• Acting as a single point of contact of access to patients who are on the supported selfmanaged follow-up pathway,
• Supporting and coordinating remote surveillance for patients on the supported selfmanaged follow-up pathway, and
• Supporting and coordinating the overall needs of patients on the supported self-managed follow-up pathway.
• Act as central point of contact for patients triaging calls to the CNS team and escalating clinically urgent calls

The post holder will coordinate all aspects of the patient’s aftercare including: surveillance investigations, organising health and wellbeing events, holistic needs assessments, providing personalised care and support planning, signposting patients to support services and resources, triaging patient phone calls, dealing with patients queries and following up on actions needed, implementing policies and procedures, and managing data. The post holder will provide guidance and information to ultimately improve patient experience The scope of the role will vary from setting to setting, depending on the local priorities as determined during setup. There are a number of core elements and additional elements may be added according to local need and setting.

Informal enquiries can be made to :

• Jenny Rogers -SLRON Deputy Network Patient Services Manager
• Email: Jenny.rogers@slh.ie
• Phone: +353 (01)4065217 / (01) 4206946

Informal Recruitment enquiries can be made to:

• email: recruitment@slh.ie

To be considered for this campaign, Please submit an up to date CV taking into account the eligibility criteria and post specific requirements contained in the job specification.

The closing date for applications is 12:00pm on Thursday 26th June 2025. Late submissions will not be accepted.