SME Solution Design Consultant

About This Role:

Our SME Solution Design Consultant will act as a bridge between our clients and technical teams, playing a key role in understanding client needs and translating them into actionable technical solutions. With a strong focus on Networking, Security and related IT Infrastructure technologies, this individual will lead the technical aspects of Pre-Sales activities within the SME customer base, including client liaising, proposal creation, and technical documentation. 

Reports to: Head of Pre-Sales & Design

Location: Flexible, hybrid working three days a week at our head office at HSQ2, Dublin.

Why This Role:

As an SME Solution Design Consultant, you'll be at the heart of bridging the gap between our clients and technical teams. You'll get to dive deep into understanding client needs and turning them into practical, technical solutions. With a focus on Networking, Security, and IT Infrastructure, you'll lead the technical side of Pre-Sales activities for our SME customers, from client interactions to creating proposals and technical documentation. It's a great chance to make an impact while working on exciting, cutting-edge technology!

Expectations From The Role:

● Developing and proposing technical solutions aligned with client requirements

● Responding to tenders with tailored and competitive proposals

● Collaborating with Account and Pricing teams to construct the most commercially advantageous customer proposal

● Continuously seeking to improve the Pre-Sales workflow process

● Where possible, look to Include the wider eir evo portfolio of solutions in customer proposals and conversations 

● Assists with creating strategic offerings in collaboration with our key technology partners

● Maintain relevant vendor accreditations

Requirements For A Successful Application:

● 5+ years IT experience coming from an integration background, including Networking, Security, Microsoft licensing and Storage & Compute (on-prem and Cloud environments)

● Proven Architecture and Design experience in the above solutions

● Experience in building Bills of Materials for proposed solutions and working with technology vendors to develop appropriate customer solutions

● Strong written and verbal communication skills with an aptitude for documentation and visualisation in the form of infrastructure schematics 

● Experience in proposal creation and working on tender responses

● Relevant vendor certifications or demonstrable experience

● Telco connectivity solutions, Cisco, Aruba, HPE, Fortinet, Dell and Microsoft Core Infrastructure experience advantageous

● Knowledge of Public Cloud technologies advantageous 

Others:

Successful candidate

● Has strong client engagement and stakeholder management skills

● Is solution and customer focused

● Is detail orientated and approaches problems and challenges with methodical analysis

● Is passionate about technology and shows initiative to upskill

● Enjoys working with multi-national teams and liaising with multiple stakeholders

● Has a flexible attitude towards work and is deadline oriented

● Can lead and influence others when necessary

eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.

We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs 

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