Social Care Leader/ Designated Centre Administrator

Remuneration

The salary scale for the post is: (as at 01/08/2025)

€56,351 €57,569 €58,786 €62,032 €63,291 €64,540 €65,807

Salary Scales are updated periodically and the most up to date versions can be found here:

https://healthservice.hse.ie/staff/benefits-services/pay/pay-scales.html

Location of Post

Brothers of Charity Services, Limerick Region

There will be a supplementary panel formed for all Social Care Leader posts within Brothers of Charity Services Limerick Region from which current and future permanent and specified purpose vacancies of full time or part time duration may be filled.

Informal Enquiries

Contact: Ms. Breda Rowsome, Acting Head of Community Services

Tel: 087-6705477

Email: Breda.Rowsome@bocsi.ie

Details of the Service

The Brothers of Charity Services Ireland (BOCSI) provide a variety of services and supports to over 6,500 people with an intellectual disability or autism, and their families, throughout Counties Clare, Cork, Galway, Kerry, Kilkenny, Limerick, Roscommon, Tipperary, Wexford and Waterford.

The supports, which include residential, respite, day, host families, home based, and multidisciplinary, are provided by nearly 6,000 staff with a variety of professional backgrounds and experience, and who are motivated in their work by the Ethos, Vision and Values of the Brothers of Charity Service.

We work in partnership with local communities, state agencies and voluntary organisations to initiate and develop increasingly inclusive opportunities, for and with, the people who use the Brothers of Charity Services. The Brothers of Charity Services in Ireland is a learning organisation whose responses are based on best practice, and in full recognition of the right of each person to self-determine their life goals and wishes.

Reporting Relationship

The post holder will report to the relevant Area Manager.

Purpose of the Post

Objectives:

·       To help each person to integrate into their local community and workplace

·       To enable people to grow in autonomy and to develop personal awareness and independence.

·       To support each person to live such a lifestyle within the community as is realistically attainable with his or her resources. This includes development of his/her personal talents.

·       Ensure that all duties and responsibilities are in line with the primary responsibility – to empower individuals who use our services.

·        You are required to establish and maintain relationships with the individuals who use our services that are based on respect and equality and that promote their independence.

Principal Duties & Responsibilities

The primary responsibility of all staff is to empower individuals who use our services to live the lives they choose.

The Social Care Leader/Designated Centre Administrator will-

·       Fulfil the statutory obligations in line with HIQA regulations

·       Ensure confidentiality is maintained in all relevant practices

·       Ensure that all residential services under his/her care shall be HIQA compliant

·       Ensure that My Profile My Plan, Kardex, Ledgers and any other agreed recording mechanisms are accurate, detailed and up to date

·       Ensure that Person Centred Plans are in place with accurate, detailed and up to date information for each resident.

·       Supervise all staff in the assigned Community Houses and report directly to the Area Manager.

·       Provide supervision, support and assistance to Social Care staff.

·       Ensure that rosters and timetables of regular staff cover are in place to provide adequate supervision in all community houses.

·       Advise the Area Manager when emergency backup arrangements are required.

·       Be proactive in dealing with issues pertaining to staff in relation to their conditions of employment.

·       Have a clear understanding of the employee handbook and the content therein.

·       Assist the Area Manager in the preparation and monitoring of budgets and rosters and ensure that all reports, time sheets and financial statements are accurate, completed and returned on time.

·       Co-ordinate community living programmes for service users and visit Community Houses regularly.

·       Take part in the induction and training of new staff.

·       Co-ordinate the placement and supervision of students and other volunteers.

·       Ensure that security and confidentiality of documentation is in place and adhered to at all times.

·       Ensure that all staff take their annual leave entitlements in a planned and coordinated way within the current financial year.

·       Arrange and attend staff meetings, house meetings, lifestyle planning meetings and case conferences as required.

·       Ensure that decisions from the above meetings are implemented.

·       Ensure that Social Care staff are familiar with and adhere to the Policy and Procedure documents of the organisation.

·       Ensure that all staff work according to the Code of Practice.

·       Be aware of the organisation’s safety, health and welfare at work statements and ensure that policies and procedures associated with same are adhered to at all times.

·       Ensure accident/incident forms are completed following an accident or incident. Accident forms and form of notice must be returned to the Human Resources Department as soon as possible after the event.

·       Be available as required for emergent situations that may arise from time to time. This may be outside normal contractual hours. A mobile phone will be provided to ensure that emergencies are responded to immediately.

·       Play an active role in developing supportive relationships with neighbours and other people who live or work in the area.

·       Liaise with family members.

·       Be flexible and perform such other duties as may be assigned from time to time by the Director of Services or his/her delegates.

You are required to establish and maintain relationships with the individuals who use our services that are based on respect and equality and that promote their independence.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Essential Criteria:

The successful candidate must:

·       Hold a minimum Level 8 Qualification in Social Care, Social Work or Nursing

·       Demonstrate excellent verbal and written communication skills.

·       Have a strong working knowledge of HIQA standards and regulations

·       Demonstrate the ability to manage and supervise staff.

·       Have an understanding of and commitment to Personal Lifestyle Planning.

·       Be proactive and have the ability to work as part of a team.

·       Have excellent interpersonal skills and the ability to work on their own initiative.

·       Excellent IT, administration, report writing and organisational skills.

·       Possess a full clean driving licence and own vehicle and be willing and able to drive a vehicle with up to 8 passenger seats and up to 3,500kg.

·       Be able to work evenings and weekend shifts.

·       Be prepared to be on call as required

Desirable Criteria:

·       Working with budgets and accounts

·       Knowledge of spreadsheets and database

·       A relevant qualification at minimum Level 6 in People Management

·       1 to 3 years Management experience while not essential is desirable

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Post specific requirements

·       Proficient usage of Microsoft Office applications (to include MS Excel)

·       Proven ability to collect and interpret data for processing

·       Demonstrated customer service experience with proven ability to deliver highest standard of service.

·       Good communication skills.

·       An ability and willingness to listen.

·       A polite and respectful manner in all interactions.

Skills, competencies and/or knowledge

Candidates must demonstrate:

·       Sufficient professional knowledge to carry out the duties and responsibilities of the role

·       An understanding of disability services within Ireland

·       Sufficient awareness of policy, legislative and professional requirements to ensure an appropriate standard of service delivery

·       The capacity to plan and manage resources in an effective and resourceful manner

·       The ability to manage self in a busy working environment including the ability to prioritise workloads

·       Ability to manage own caseload independently

·       Flexibility and openness to change

·       Effective team skills

·       The ability to resolve conflict and empower people with sometimes quite divergent points of view

·       A commitment to assuring high standards and strive for a user centred service

·       Initiative and innovation in identifying areas for service improvement

·       The ability to evaluate information and make effective decisions in a timely manner

·       Effective interpersonal and communication (verbal and written) skills

·       The ability to empathise with and treat others with dignity and respect

·       Demonstrate evidence of computer skills relevant to the role and a willingness to further develop IT skills where required

·       Commitment to continuing professional development

·       Demonstrate good communication skills especially with regard to presentation skills and delivering complex information in understandable terms

Have reasonable knowledge and appreciation of, residential needs, social/recreational issues and training programmes for adults with intellectual disabilities.

Due to the constantly changing needs of individuals who use the services and the constantly changing environment in which services are being provided all staff are expected to have a high level of flexibility and an ability to modify their approaches based on the needs of the individuals who use the services and the requirements of the service delivery environment. This job description and person specification may therefore evolve over time.