Social Inclusion Analytics & Reporting Administrator

Role Requirement 1

Monitoring and Reporting Administration

• Extract, clean, review and analyse data from monitoring systems/monitoring returns for various programmes.
• Prepare charts and tables for reports based on data from monitoring systems/returns.
• Draft sections of reports, proof-read and format reports and prepare for submission.
• Gather data and prepare responses for internal and external data requests, including Funder Queries.
• Draft guidance for monitoring forms/systems and prepare reporting templates for beneficiaries.
• Perform user testing of monitoring return forms developed by ICT.

Role Requirement 2

Support and Services

• Develop and maintain operational user guidance support documentation and procedures.
• Co-ordinate the dissemination of information and guidelines.
• Deal with and respond to internal/external queries and information requests.
• Develop and maintain effective information systems for inter and intra Directorate communication.
• Work on cross-company projects as required and participate in the development of annual/ or special projects as they emerge.

Role Requirement 3

Communication & Relationships

• Establish good working relationship with stakeholders across all areas e.g., operations staff in other Pobal Directorates.
• Engage with external stakeholders such as grant recipients to provide clear, timely and professional responses to queries.
• Any other duties within the general requirements of the role that may be assigned as appropriate for the grade.

Role Requirement 4

Drive & Commitment to Pobal values

• Be self-motivated, proactive and flexible/adaptable.
• Contribute to staff meetings and other internal meetings with appropriate content, views and suggestions.
• Display openness to constant improving of service offered.
• Support the Directorate with various administrative tasks, such as cover of Funder Queries mailbox or support for Open Data function.

Required Experience

• 2/3 years minimum administration work experience/ knowledge
• Data extraction, cleaning and analysis experience
• Strong organisational and communication skills
• Computer literacy particularly in CRM systems, SharePoint, PowerBI and MS packages e.g. Excel, Word and Outlook
• An understanding of the operation of databases.
• Experience of the not-for-profit sector, desirable, but not required.

Qualifications

• Relevant Third Level qualification (e.g., Degree) or equivalent is desirable