Specialist

GET TO KNOW US

“It is my desire to create the first true luxury brand of the 21st century.” — Tom FordTom Ford Beauty is a covetable collection of cosmetics and fragrances, shaped with Tom Ford’s singular vision of modern glamour and crafted with the ultimate in quality and luxury.

KNOW THE ROLE

Tom Ford Beauty in our Brown Thomas Arnotts Cork store are currently looking for a Specialist to join their team, the role is 30 hours per week, fully flexible, permanent contract with an immediate start.

KNOW WHAT WE'RE LOOKING FOR

• Achieve required retail sales targets; daily, weekly, monthly as set by the Company and communicated by the Counter Manager.
• Achieve the daily target of new customer recruitment as communicated by the Counter Manager.
• Utilize Customer Registry system to strengthen customer loyalty and maximize new launches and events through targeted customer communication.
• Give prompt, polite and efficient service at all times.
• Adhere to the Tom Ford Beauty service standards at all times.
• Communicate and demonstrate product expertise with every customer.
• Maintain high standard of personal grooming as required by Tom Ford Beauty.
• Wear the Tom Ford Beauty uniform and maintain the uniform clean, professional condition.
• Adhere at all times to Tom Ford Beauty specific makeup guidelines.
• Wear only Tom Ford Beauty products during working hours unless otherwise specified.
• Help colleagues and promote team efficiency by being flexible and taking on tasks as required.
• Communicate information to the Counter Manager and colleagues as needed
• Maintain high standards of time-keeping on the counter to ensure team efficiency.
• Clean counters, tester stands and displays regularly to maintain Tom Ford Beauty brand image.
• Merchandise the counter according to brand guidelines.
• Adhere to brand hygiene standards and correct utilization of all selling/demonstration tools and take action to ensure the counter complies with these.
• Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the Counter Manager.
• Carry out any other duties as may be required to support the Counter/Business Manager, the Sales & Education Executive and/or the Company from time to time.

KNOW WHAT WE’RE LOOKING FOR

• Previous beauty/ artistry experience is desirable.
• All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software is desirable
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

KNOW HOW WE WORK

We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond : As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.

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