Stakeholder Engagement Coordinator

The Gallery is seeking a Stakeholder Engagement Coordinator to join the Audience Development & Stakeholder Engagement Division on a permanent basis. Reporting to the Head of Audience Development & Stakeholder Engagement, the Stakeholder Engagement Coordinator is responsible for supporting the implementation of the Gallery’s Audience Strategy. The Audience Development & Stakeholder Engagement division consists of the Commercial, Communications, Marketing & Digital Engagement (CMDE), Development and Publications & Images departments. The Stakeholder Engagement Coordinator post requires a professional, diligent, organised individual who has a proven ability to manage the administration of multiple institutional communications projects as well as providing administrative support to the Head of Audience Development & Stakeholder Engagement.

Areas of Responsibility:

• Complete a broad range of administrative tasks and coordinate institutional communications campaigns for the Head of Audience Development & Stakeholder Engagement
• Regularly update the Gallery’s stakeholders database and update data on the Gallery’s E-tapestry database to ensure all records are accurate and consistent in how information is recorded
• Prepare, draft, edit and distribute written communications to internal and external stakeholders
• Coordinate ongoing communications campaigns using a variety of channels, manage responses and direct queries to Gallery staff where relevant
• Coordinate invitations to events with the Director’s Office and relevant Gallery departments
• Act as a point of contact for all Audience Development & Stakeholder Engagement events
• Schedule appointments and coordinate the Head of Audience Development & Stakeholder Engagement’s diary
• Arrange meetings, tours and refreshments for guests as required
• Provide office administration, including responsibility for incoming and outgoing emails, post, stationery, transport and other orders
• Participate as an adjunct member of the Audience Development & Stakeholder Engagement management team, which involves scheduling and preparing the agenda and minutes
• Research and prioritise queries and cultural policy issues addressed to the Head of Audience Development & Stakeholder Engagement, including those of a sensitive or confidential nature and determine an appropriate course of action, referral or response
• Work closely and effectively with the Head of Audience Development & Stakeholder Engagement and the Director’s Office to ensure they are kept well informed of upcoming commitments and responsibilities
• Treat all matters related to this office with discretion and confidentiality
• Administer tasks and databases to ensure accurate reporting and compliance.
• Liaise with Government Departments, Public Sector Organisations, Embassies Local Authorities and on press-related activities with the Department of Tourism, Culture, Arts, Gaeltacht, Sports and Media (DTCAGSM).
• Oversee record management and file structure for the Audience Development & Stakeholder Engagement division
• Collate and monitor key performance indicators for the Audience Development & Stakeholder Engagement division
• Collate Audience Development & Stakeholder Engagement inputs including the Year in Review, Annual Report, Director’s Report, Strategic Plan and other management reporting
• Be prepared to step in and support the Director’s Office or other ELT members as necessary
• Coordinate travel for the Audience Development & Stakeholder Engagement division as required
• Complete any other duties as directed

The successful candidate will have:

• A relevant third-level qualification (e.g. arts management, communications, journalism, politics)
• Previous work experience in Stakeholder Engagement, Communications or as a Personal Assistant at the executive leadership level
• Excellent written and oral communication skills
• Excellent interpersonal skills and an interest in developing and managing stakeholder relationships
• An ability to work independently and on own initiative whilst being part of a wider team
• Strong administrative skills coupled with an ability to organise and prioritise multiple tasks with excellent attention to detail
• Prioritise conflicting needs and progress matters expeditiously, proactively and follow through on projects to successful completion
• A proactive approach to problem-solving with good decision-making capability
• A proven ability to handle confidential information, be adaptable to various competing demands and demonstrate a high degree of professional service in response to queries
• Good interpersonal skills together with an ability to maintain positive relationships with the all employees, external stakeholders, sponsors and donors
• A professional, diplomatic, discreet manner when dealing with the Gallery’s stakeholders
• Excellent knowledge of all MS Office packages, Email Marketing, TicketSales and CRM systems, such as Mailchimp, TicketSolve and Etapestry
• An interest in the Gallery and the national collection
• A positive approach to working in the Gallery and the ability to deliver an effective and professional service on behalf of the Audience Development & Stakeholder Engagement Division

Note: This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. The job description may be subject to review in the view of new structures and / or the changing needs of the Gallery. All employees are required to be compliant with Gallery screening, security and Garda vetting procedures.

Conditions of employment

This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. This may be subject to review in view of new structures and/or the changing needs of the Gallery. All employees are required to be compliant with NGI screening and Garda Vetting procedures. The post will be subject to a satisfactory medical check and successful completion of a successful probationary period. Applicants must be fluent in English and be eligible to work in Ireland.

Citizenship Requirements

Eligible candidates must be:

1. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or

2. A citizen of the United Kingdom (UK); or

3. A citizen of Switzerland, pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

4. A non-EEA citizen who has a Stamp 4 permission or a Stamp 5 permission.

Please note: A 50 TEU permission, which serves as a replacement for Stamp 4EUFAM after Brexit, is considered equivalent to Stamp 4.

To qualify candidates must be eligible by the date of any job offer.

Job Details and Application Information:

Grade and Salary

The salary for this position will be in accordance with the Executive Officer (PPC) pay scale, as per the 1 March 2025 pay adjustments. The salary scale for this position is as follows:

€37,544.00 €39,465.00 €40,550.00 €42,667.00 €44,564.00 €46,400.00 €48,229.00 €50,019.00 €51,848.00 €53,670.00 €55,604.00 €56,900.00 €58,748.00¹ €60,610.00²

• The starting salary will be at the first point on the scale, €37,544.00 per annum, or on a higher point of the scale, as appropriate to the successful candidate, if appointed from an existing public sector role (in accordance with Circular 08/2019).

• Candidates should note the National Gallery of Ireland complies with Department of Public Expenditure and Reform regulations and guidelines on Public Service pay and conditions of employment.

Annual Leave:The successful candidate will be entitled to 23 days of annual leave pro rata.

Superannuation:

The successful candidate will be placed on the public sector pension scheme.

Benefits:

The Gallery provides staff the opportunity to participate in the tax saver and cycle to work schemes.

Duration:Permanent

Working hours: Full time, 5 days a week – 35 hours per week (net of breaks). Please note, flexibility is required and the successful candidate may be required to work occasional early mornings, late evenings and weekends.

How to apply:

To apply for this position, please provide the following documents (in PDF Format):

• A cover letter, which should be no more than two pages
• A CV, which should be no more than two pages

Panel:

Candidates should note that at the end of the candidate assessment process a panel of successful candidates may be formed based on order of merit, from which future positions may be filled.

Any personal data that you provide when applying for this position shall be processed in accordance with our Privacy Notice.

Closing date for receipt of applications:30 July 2025

At the National Gallery of Ireland, we value equity, diversity and inclusion. We recognise the benefits it can bring to our staff and our visitors interactions. We celebrate difference and want our people to be representative of all communities. If you require reasonable accommodation for any part of the application process, please do not hesitate to let us know.

The National Gallery of Ireland is an equal opportunities employer