Stock Controller/Sales Support

Chadwick's Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwick's, Cork Builders Providers, Davies, and Telford's have become trusted names for quality products and services.

Beyond its core, the Group has embraced growth and diversification, skilfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands Heiton Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech each offering a distinct selection of products that enrich Chadwick's Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwick's Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.

Principle Objective

Reporting to the Branch Manager, the Stock Controller/Sales Support Role is primarily responsible for performing daily cycle counts & investigating variances while the focus is on effective stock management, the Stock Controller also provides support to the sales team when needed. This includes delivering knowledgeable, friendly, and dependable service to customers, helping to optimise branch sales and gross profit, and promoting the company’s products and services in a professional manner, maintaining a high standard of customer care for our existing customers.

Knowledge & Experience

• Customer and supplier return systems and procedures
• Knowledge of general administration / clerical systems
• Excellent IT literacy with an ability to efficiently learn new systems
• Good product knowledge of Building/Plumbing Materials
• Knowledge of internal systems including Goods Inwards would be a distinct advantage
• Ability to plan, prioritise and organise the function effectively e.g. Planning counts ahead

Key Responsibilities

• Daily Cycle Counts – Maintain maximum level of daily counts <70 to 90 items per day>
• Daily Goods Inwards – prompt input and compliance with procedures
• Update & maintain accuracy of branch computer-based stock management system
• Run Variance report & investigate all shortages / overages
• Ensure all materials in yard, stores and shop are properly labelled
• Report to Branch Manager on high value items with variances
• Identify aged and slow-moving stock; liaise with charge hands and other branches
• Liaise with stores staff for changes on dockets
• Liaise with yard foreman to maintain neat & tidy stocks, and forward planning of counts
• Liaise with Price File team on Bar-code issues/corrections required etc.
• Provide support at the sales counter as required
• Ensure that company policies are always followed when producing paperwork associated with sales
• Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy

Essential Competencies

• Ability to prioritise workload
• Excellent interpersonal and customer-facing skills
• Excellent organisation and attention to detail
• A pro-active approach with a general positive and enthusiastic attitude
• Have excellent numerical / Data entry skills
• Computer Literate with excellent Microsoft Excel skills
• Good communication and interpersonal skills
• The flexibility and willingness to learn
• Work well within a team
• Ability to work on your own initiative

Contract Type

• Permanent full time
• Full time 39-hour contract
• Working week Monday to Friday will be required to take part in the Saturday roster

Our Benefits Include

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Paternity Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives