Stock & Online Supervisor

The Commercial Department’s role is to generate income from a wide range of commercial opportunities, developing a more consistent funding model to support the Gallery’s programmes.

Operating within the Gallery’s Commercial Department, the long-established Gallery Shop sells gifts, merchandise and publications inspired by the Gallery’s collection. The Gallery Shop also boasts a rich and varied children’s section, exclusive designer collaborations and a range of handmade crafts by Irish designers.

The Gallery Shop wishes to recruit a Stock & Online Supervisor on a permanent basis. The purpose of this role is to assist in all aspects of the operation of the Gallery Shop and provide a quality service to the customers. Reporting to the Retail Manager, the Stock and Online Supervisor will:

• Process all incoming product deliveries accurately and in a timely manner using the shop's stock system (Shopify)
• Maintain the Gallery Shop's storage facilities (onsite and off-site) in an orderly and systematic fashion.
• Oversee and coordinate the movement of stock between storage facilities and the shop floor.
• Maintain optimal inventory levels on the Gallery’s online shop to support continuous sales operations.
• Work with the Shop Manager to develop the Gallery’s presence on
• shop.nationalgallery.ie and digital communication channels.
• Coordinate with the Shop Manager to ensure relevant and strategically selected stock is uploaded to the online store, aligning with key trading periods such as Exhibitions and Seasonal events.
• Compile monthly and quarterly reports analysing online performance, key trends and customer behaviour insights to help inform the Gallery’s Audience Strategy
• Develop and implement an annual Digital Plan to drive online growth and engagement
• Prepare and dispatch online, wholesale and client specific orders to customers nationally and internationally to the highest standard.
• Prepare for and oversee the Gallery Shop's annual stocktake.
• Work collaboratively with the Gallery's Finance department to ensure accurate stock levels and invoice processing and to address annual audit queries.
• Ensure sufficient quantities of stationery, packaging, and handling materials are maintained by the Gallery Shop.
• Ensure the highest standards of health, safety and cleanliness for the Gallery Shop storage and delivery areas.
• Coordinate with the Gallery's Green Team and all suppliers to the Gallery Shop to advance the Gallery's Climate Action targets.

The successful candidate will have:

• 3 years of retail and stock management experience, preferably in a retail environment, and/or experience in a goods inward/outward setting.
• Experience managing projects and developing an online retail presence.
• Excellent IT skills, with experience using MS Office and Shopify.
• Excellent attention to detail, with a methodical and organised approach to record-keeping.
• A full clean driving license.
• Excellent interpersonal and communication skills (written and oral) with a proven ability to engage with customers, build strong stakeholder relationships, and collaborate effectively with colleagues.
• A flexible and energetic self-starter with the ability to proactively plan and execute initiatives, working independently or as part of a team.
• Sound problem solving, judgment, and decision-making skills.
• The ability to analyse data, generate innovative ideas, and identify new e-commerce trends and opportunities for the Gallery.
• Strong numeric skills and a good knowledge of commercial activities.
• An interest in working in a museum or gallery and a willingness to create a positive retail experience in the Gallery Shop.

Conditions of employment

This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. This may be subject to review in view of new structures and/or the changing needs of the Gallery. All employees are required to be compliant with NGI screening and Garda Vetting procedures. The post will be subject to a satisfactory medical check and successful completion of a successful probationary period. Applicants must be fluent in English and be eligible to work in Ireland.

Citizenship Requirements

Eligible candidates must be:

1. A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or

2. A citizen of the United Kingdom (UK); or

3. A citizen of Switzerland, pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

4. A non-EEA citizen who has a valid work permit.

To qualify candidates must be eligible by the date of any job offer.

Job Details and Application Information

Salary: €38,000 gross per annum

Annual Leave: The successful candidate will be entitled to 22 days of annual leave pro rata

Duration: Permanent

Working hours: 36.25 hours per week (net of breaks), with a work schedule of 5 days out of 7

How to apply: To apply for this position please submit a

• Cover Letter of not more than two pages
• CV of not more than two pages

Panel:

Candidates should note that at the end of the candidate assessment process a panel of successful candidates may be formed based on order of merit, from which future positions may be filled.

Any personal data that you provide when applying for this position shall be processed in accordance with our Privacy Notice.

Closing date for receipt of applications: 11 March 2026, 11:45 pm

Interviews are expected to take place in late March or April.

At the National Gallery of Ireland, we value equity, diversity and inclusion. We recognise the benefits it can bring to our staff and our visitors interactions. We celebrate difference and want our people to be representative of all communities. If you require reasonable accommodation for any part of the application process, please do not hesitate to let us know.

The National Gallery of Ireland is an equal opportunities employer