Store Business Partner

Because we strive to put people first.Culture, our way. 

People and Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a Store People and Culture Business Partner

The Store People & Culture Business Partner is accountable for the delivery

of the P&C Strategy and Purpose to all Colleagues in-store. Delivering an amazing customer and Colleague experience and supporting the development of high performing teams.

Recruitment & Talent: Support stores with innovative recruitment strategies and build strong talent pipelines for future Retail Management roles.

Learning & Development: Coach leaders to develop high-performing teams and ensure core learning programmes are delivered effectively.

Engagement & Well-being: Champion Primark’s culture, driving colleague engagement through surveys, recognition, and wellbeing initiatives.

Performance & Development: Oversee performance review cycles, coaching managers on feedback, goal setting, and performance conversations.

Employee Relations: Advise and coach on people policies, ER cases, and compliance, fostering a positive and inclusive work environment.

Change & Business Partnership: Align local P&C activity to global strategy, supporting change initiatives and ensuring strong business impact.

Reporting & KPIs: Analyse people data and KPIs to guide decisions, track progress, and inform strategic priorities.

Payroll & Governance: Ensure smooth payroll operations and compliance with policies, processes, and employment law.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• HR experience 2+ years at HR Manager/Officer level
• Professional HR qualification desirable
• Experience in coaching & influencing leaders
• Strong consultative skills and highly effective in communicating clearly and persuasively
• Strong working knowledge of employment legislation, in particular practical experience of works councils and unions [country specific]
• Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment
• Strong analytical and problem-solving skills with a high degree of commercial acumen
• Delivery / facilitation skills
• Experience in Talent, Performance and Change Management
• Retail sector experience or other customer facing sectors with high colleague headcount

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.