Store Manager

GET TO KNOW US

Welcome to our world

Proud creators of beautiful home textiles since 1850, Christy is an unmistakably British brand, born in Manchester. Passionate about our collections past and present, we honour our rich heritage and innovative spirit. Through meticulous attention to detail that runs through every thread, we make it our mission to bring joy to people’s everyday lives, transforming routines into revitalising rituals.

Weaving a rich heritage

Established by the Christy family in 1850, our legacy began with a sample of terry towelling fabric, an innovation yet unseen in Great Britain. This pioneering offering helped the Christy name quickly gain attention among the Royal Family and households across the UK alike. Today, our brand continues as a symbol of exceptional British craftsmanship throughout the world, and we’re seen everywhere from luxury hotels to Wimbledon Centre Court.

Threads you can count on

Over our history, our collections have grown across bed linen, robes and our signature Christy towels. Now part of the global powerhouse Welspun Group, we continue to break boundaries with new technology, enter fresh product categories, and expand our global reach, all with the same passion and dedication to design-led, luxurious products. Details will always matter to us, and that’s how we uphold our promise to create threads you can count on.

KNOW THE ROLE

Confident and driven to surpass targets, with the ability to work under pressure and handle challenging situations. The successful person will be passionate about the Christy Brand and be excited to deliver it into customers’ living solutions.

The store will be yours – your responsibility to run on a daily basis, to motivate your team to meet the commercial targets of the store as well as implementing and maintaining high retail standards.

Your Tasks will include:

• Optimising sales and profitability by encouraging your team to respond quickly to commercial opportunities and act on customer feedback, competition and performance analysis
• Knowing the local market potential and working with your team and other support functions to plan and implement commercial activities to increase sales
• Working with your team and Head Office to present the Christy range to inspire customers and build brand loyalty and awareness
• Ensuring the store is merchandised to the highest standards possible, whilst adhering to company guidelines and directives
• Creating a strong professional team by encouraging open, constructive feedback with your team and other colleagues and helping to develop team members by agreeing clear goals and monitoring progress

KNOW WHAT WE'RE LOOKING FOR

• An interest or experience in homeware
• A strong desire to work for a Brand leader
• Sound retail management experience in either a branded retail store or a large branded home concession
• Ability to establish rapport with customers, focused on delivery exceptional service
• Promoting a professional image reflective of our prestigious Brand
• A proven track record of setting and implementing action plans, budgets and setting targets
• An organised, hands-on and proactive approach - able to lead, motivate and direct your team

• Excellent communication and people skills with an ability to create a vision that your team will want to be part of

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Back Share

Apply Now