Store Manager

Are you an ambitious retail leader with a passion for sales, developing people and delivering exceptional customer experiences? If you're ready to take ownership of a successful store and make a real impact, we'd love to hear from you.

At Dreams & Sofatime, we're looking for an inspiring Store Manager to lead our Newtownabbey team. This is a fantastic opportunity for a commercially driven leader who thrives in a fast-paced retail environment and enjoys motivating teams to exceed expectations. 

As Store Manager, you'll have full responsibility for the success of your store. From driving sales performance and coaching your team to creating an exceptional customer journey, you'll lead from the front and play a key role in shaping the future success of the store.

What You'll Be Doing...
As our Store Manager, you will:

• Take full ownership of the day-to-day operation and commercial success of the Newtownabbey branch.
• Lead, coach and inspire your team to consistently achieve and exceed sales targets and key performance indicators.
• Lead by example through outstanding personal sales performance and a hands-on management style.
• Develop a high-performing team through regular coaching, one-to-one meetings and engaging team briefings.
• Build a strong partnership with your Assistant Manager, creating an effective and collaborative leadership team.
• Deliver an exceptional customer experience from first enquiry through to after-sales support.
• Ensure the showroom is presented to the highest standards, creating an environment that inspires customers.
• Analyse sales performance, identify opportunities and implement action plans to maximise results.
• Create effective commercial rotas that support customer demand and business performance.
• Take ownership of branch administration, compliance and health & safety, ensuring all standards are met.
• Champion our company values and create a positive, high-performance culture where everyone can succeed.
• Bring energy, enthusiasm and a positive attitude every day, inspiring your team to achieve more.

About You...
You'll be an experienced retail leader who loves developing people and driving commercial success who will have:

• Previous experience as a Store or Branch Manager, or an experienced Assistant Manager ready to step into your first Store Manager role.
• A proven track record of delivering outstanding sales results and exceeding KPIs.
• Exceptional leadership skills with the ability to motivate, coach and develop high-performing teams.
• A hands-on leadership style, leading by example and inspiring others through your own performance.
• Excellent communication, organisational and decision-making skills.
• Strong commercial awareness with the confidence to identify opportunities and drive continuous improvement.
• A genuine passion for delivering outstanding customer service.
• Furniture retail experience is advantageous but not essential—we're looking for great leaders who know how to inspire teams and deliver results.

Why You'll Love Working With Us
We believe in rewarding our people and recognising the contribution they make to our success. That's why we offer a range of benefits designed to support you both at work and at home:

• Generous Staff Discount
• Free On-Site Parking 
• Additional Annual Leave Opportunity 
• Length of Service Awards 
• Enhanced Family Leave 
• Employee Referral Bonus
• Death in service (enrolled after 3-month service)