Store Manager

This challenging and rewarding position involves supporting a team of sales people in reaching and exceeding both personal and company targets, while ensuring all day-to-day activities required for the smooth running and development of our store are completed. The successful candidate will have a proven sales ability, coupled with excellent organisational and communication skills, along with a genuine desire to deliver a first-rate customer experience.

Duties & Responsibilities:

• Demonstrate a highly determined drive for sales, always leading by example.
• Continuously communicate with & motivate team.
• Deliver the store KPIs
• Develop the sales and customer service skills of the store team
• Deliver exceptional customer service at all times.
• Hold responsibility of being the first point of contact for the store when liaising across internal departments.
• Continually coaching team to ensure that product knowledge, company policies and our brand values are reviewed and reconsidered at all times.
• People management activities, working in liaison with HR & senior management.
• Completing regular reports for senior management.

Skills & Qualifications:

• Exceptional communication and coaching skills
• Excellent reporting skills
• A proven people manager and team player
• Excellent administrative & organisational skill
• Proficient Microsoft Office user, with an easy ability to learn our in-house systems.
• Available to work to a flexible schedule, including evenings, weekends and holidays.
• Ability to use your own initiative, escalating issues to senior management when appropriate.

WHY JOIN US: Look us up on Glassdoor- rated 4.6/5

Benefits

•  Fun, fast paced & high energy work environment
•  Culture of developing and promoting from within the company
• Our Generous staff discounts
• Our pension scheme
• Our Bonus Scheme
• Our Educational Support Scheme
• Our Discounted corporate rate health care
• Our free Employee Assistance Programme
• Our wellbeing initiatives like our Bike to work scheme
• Career Development Opportunities
• Continuous professional development with dedicated training resources

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