Supervisor

Purpose of the Role To supervise the efficient operation of the Rathmullen Social Activity Daycare Centre, ensuring the delivery of engaging social activities, development of nutritious and appealing menus, provide supervision of scheme participants and volunteers, participate in food preparation as needed (prior kitchen experience is advantageous) and ensure that all general administration and financialreporting requirements are completed in line with internal process and procedure.

Guidance and Authority The post holder is expected to operate with considerable autonomy, referring matters to their line manager when significant resistance is encountered in implementing good practices or policies, when actions may place stakeholders such as children, vulnerable adults, scheme participants, volunteers, or the Society's reputation at risk, or when decisions could substantially impact the workload of others.

Principle Accountabilities The role holder will be responsible for: Centre Operations & Programme Management: • Oversee the daily operations of the Rathmullen Social Activity Daycare Centre, ensuring a welcoming and inclusive environment for all service users. • Develop and implement engaging social activity programmes tailored to the interests and needs of attendees.

Health, Safety & Compliance: • Maintain a safe and secure environment for service users, scheme participants, and volunteers, adhering to all relevant health and safety regulations. • Continuously assess operational risks, addressing concerns promptly in collaboration with the conference and reporting to the line manager as necessary. • Ensure all scheme participants, and volunteers are up-to-date with mandatory training requirements.

Catering & Nutrition: • Plan, procure, and oversee the preparation and service of nutritious meals, including morning tea, lunch, and afternoon tea. • Participate in food preparation as needed, ensuring compliance with food safety and hygiene standards.

Facility Maintenance: • Ensure the cleanliness and maintenance of the kitchen, dining areas, restrooms, and all communal spaces to a high standard.

Scheme Participant & Volunteer Supervision: • Supervise, support, and delegate tasks to scheme participants and volunteers, ensuring clarity in roles and responsibilities. • Facilitate induction training for new team members, promoting the ethos and values of the Society.

Administrative & Financial Duties: • Maintain accurate records of expenditures, process invoices, and present financial reports to the Conference regularly. • Document and forward service charges to the Treasurer. • Compile and submit monthly statistical reports to the HSE as required.

Stakeholder Engagement & Communication: • Liaise effectively with statutory and voluntary agencies, building and maintaining strong working relationships. • Address and resolve legitimate complaints promptly, ensuring all are logged and responded to within agreed timeframes.

Challenges There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Ensuring confidentiality at all times • Ensuring a friendly and supportive atmosphere at all times.

Other Information In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week. Education, Experience, Knowledge and Skills Required Desirable Qualifications/Certifications: • A recognised qualification / experience in social care (FETAC Level 5) • Valid HACCP (Hazard Analysis and Critical Control Points) certification. • First Aid Responder (FAR) certification. • Manual Handling and Fire Safety training. • Safeguarding training for Children and Vulnerable Adults

Experience • At least 1 years’ experience working in a supervisory or managerial role. • Experience in a community, social care, or healthcare setting would be an advantage. • Experience of food preparation and menu planning. • Experience in managing and organising activities and events. • Administrative experience including budgeting, record-keeping, and report writing.

Knowledge • Understanding of safeguarding policies and procedures for children and vulnerable adults. • Knowledge of relevant Irish legislation, including the Health Act 2007. • Knowledge of the Society and of its mission and values • Knowledge of needs and issues of the poor and disadvantaged • Awareness of risk assessment and health & safety protocols.

Skills • Be highly organised and time efficient individual • Be a caring individual in terms of how they relate to the service user. • Be an excellent communicator with highly developed listening, verbal skills and be computer literate. • Enjoy working as part of a multi-disciplinary team • Be independent, fair and confident in challenging situations • Be innovative and inventive in responding to poverty • Have an ability to display empathy, patience and a well-developed sense of humour.

The person must also demonstrate the following personal attributes: • Be honest and trustworthy • Be respectful • Be flexible • Demonstrate sound work ethics • Confidentiality • Other Salary: €18.25 per hour

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