T-Commerce Executive

Join our Würth Community!

The Würth Group is a leading provider of industrial consumable products, with over 400 companies and a global workforce of 83,000 people. Our commitment to high-quality products, innovation and excellent customer service has earned us an enviable reputation and continued growth.

Würth Ireland has been active for over 40 years from our head office on the Ballysimon Road, Limerick city. Our growth throughout the nineties and into the new millennium, coupled with our record-breaking sales in 2022 has made Würth Ireland a top 1000 company in the country and market leader in its field. Offering a range of over 8,000 industrial products direct from the logistics centre in Limerick coupled and a further 120,000 articles through direct shipment from Germany, we are not only ready to supply and service our customers today, but for the future. In line with our Omni-Channel Strategy our company expansion has led to the opening of 21 Trade Outlets throughout Ireland with further expansion planned over the next 3 years. Our E-Business continues to expand, incorporating vending technology, scanners, on-line sales and selling, coupled with social and video marketing.

Our strength is our Direct Sales Force of which we have the largest in Ireland with over 100 directly employed Sales Representatives on the road selling, servicing, and supporting our growing customer base. Our main industry sectors are: Automotive Aftermarket, Engineering & MRO, Construction, Renewables as well as Kitchens, Bedrooms & Bathrooms. Within our company’s headquarters in Limerick, you will find over 70 support staff working across a variety of functions including Sales, Marketing, Finance, Customer Services, Purchasing, Human Resources and Logistics

We are seeking a highly motivated and passionate T-Commerce Executive to join our growing team. Following the integration of our eBusiness and Telesales departments, this role is crucial in bridging the two areas and ensuring a seamless, unified approach to customer engagement and sales.

The ideal candidate will play a key role in supporting the day-to-day operations of the T-Commerce Department through the execution of marketing initiatives and administrative tasks. This is a dynamic, hands-on role for someone who thrives in a fast-paced, customer-focused environment.

This is an exciting opportunity to join a team where your ideas and initiative will have real impact. If you're passionate about eCommerce, telesales, and customer engagement, and ready to take ownership of your work, we'd love to hear from you.

Key Responsibilities:

· Leverage digital marketing channels and analytics tools to gather actionable insights, helping the telesales team convert leads into sales.

· Monitor customer sign-ups in real-time, proactively engaging with online leads to secure payments and ensure smooth onboarding.

· Follow up with new and prospective customers, promoting our digital platforms and customer contact tools.

· Champion a dual-touchpoint strategy by engaging with high-value customers daily to ensure satisfaction, resolve issues, and maintain service excellence.

· Take full ownership of marketing pack development—from concept to delivery. This includes creation, compilation, distribution, and post-campaign evaluation and reporting.

· Collaborate with digital marketers to develop landing pages, email campaigns, social media content, and more to promote our products and services.

· Coordinate, execute, and report on WhatsApp Business campaigns via our company platform.

· Provide general support for team marketing initiatives, admin duties, and other tasks as assigned by your line manager.

Qualifications, Skills & Abilities:

· A proactive self-starter with excellent communication and interpersonal skills.

· Strong customer service orientation and the ability to build rapport with clients and colleagues.

· Capable of managing multiple projects in a fast-paced, dynamic environment.

· High level of attention to detail, with solid analytical and reporting skills.

· Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

· Experience with SAP is desirable but not essential.

What we Offer

Joining Würth Ireland means joining a growing German Multinational– full of support and opportunity including excellent training and ongoing development to help you be the best you can be!!!!

· We offer a competitive salary with ample opportunity to increase your earnings through monthly and quarterly incentives.

· Life Cover

· 23 days annual leave

· Onboarding Programme

· Paid Sick Leave Scheme

· Employee Referral Scheme

· Staff Discount

· Long Service Rewards

· Cycle to Work Scheme

· Career Progression Opportunities

· Wellness initiatives including 24/7 access to Employee Assistance Programme

Location: Remote working offered with role.

Salary: €33,600 OTE

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