Team Leader

Purpose of the Post

The Team leader in conjunction with the Service manager will oversee all aspects of effective service delivery in the provision of support within the Emergency environments, Outreach and to manage the service on a day-to-day basis so that the incidence of homeless is minimised and positive outcomes are achieved for all service users.

In conjunction with the Service Manager:

· Provide leadership to developing and sustaining a service designed to assist staff to support service users to resolve their problems and live a good quality life.

· Develop and evaluate service plans to ensure services are delivered in line with changing national and regional policies, operational plans of HSE- Social Inclusion/Primary Care requirements to address the needs of service users are met.

· Inform relevant strategies and plans in response to changing demographics, legislation, national policy, local strategies and plans and to the views of the community and stakeholders.

· Manage the project workers in implementation of Care & Case Management based on the HSE National Drugs Rehabilitation Framework and facilitate the provision of care and support with a health and social care setting.

· To develop and sustain a service that effectively and efficiently delivers high quality personal outcomes for customers.

· To manage an effective out of hours rota for emergency accommodation locations, assuming part of the on call rota.