Team W Member

Visitor Experience Team Member
​​​​​​​
SITE: W5 - Odyssey Group
LOCATION: Queen’s Quay, Belfast, BT3 9QQ
RESPONSIBLE TO: Visitor Experience Manager
TERMS: Full time hours at approx. 37.5 hours per week
DATE: June 2025

OVERALL PURPOSE OF THE JOB:
This is an exciting opportunity to be part of the reimagined W5. We are looking for staff members who are excited to interact with visitors, inspiring them to engage with science and a range of shows and interactive exhibits.

SELECTION CRITERIA

ESSENTIAL CRITERIA

• Good Standard of Education.
• At least 3 month’s experience in a customer facing role in either Retail, Tourism or Hospitality.
• Appointment to these posts will require an Enhanced Disclosure Certificate from AccessNI which meets the standards required by W5.
• Flexible approach, this role will have a rota includes evenings, weekends and holiday periods.

DESIRABLE CRITERIA
Where the number of applications received warrants, W5 reserves the right to apply the following desirable criteria: -

• Cash handling experience.
• Possess a current basic food hygiene certificate [gained within the last 4 years].
• Possess a recent World Host Certificate [gained within the last 3 years]

COMPANY BENEFITS

The Odyssey Group has a range of benefits which it offers to full and part time staff:

• Free car parking.
• 33% Discount in the W5 cafe, including coffee and 10% discount in the W5 shop.
• Complimentary tickets to Belfast Giants and friends and family access to W5.
• Holidays commence at 31 days per year rising to 34 [prorata for part time staff.]
• Company paid social events.
• Contributory pension scheme, life assurance and paid sickness benefit.
• A comprehensive health cash plan plus Winter Flu Vaccination Scheme.

Salary - £12.48 per hour