Technical Sales Account Manager

The Company:
Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.

Ryobi’s vision is to maintain a sustainable business by achieving the best results for our customers, maximising the potential of every employee through mutual respect, trust and teamwork. Our mission is to be the Number 1 Die Casting Company in Europe, to build upon our current customer base and increase market share, and to satisfy customer and shareholder requirements.

The role:

• Understand company goals and sales objectives, and support Sales Manager to achieve the sales objectives.
• Understand all processes of trading, including manufacturing, transportation, and accounting, to provide best service to customers.
• Independently develop and maintain strong working relationships between customers and Ryobi, through customer visits and the effective use of other communication channels.
• Constant monitoring of customer accounts and reporting their status to the Sales Manager with regards to project schedule, delivery, tooling arrangement, invoicing, payment, etc.
• Initiate and oversee quote preparation, submission and follow up.
• Collect and analyse information from customers, competitors and market and inform the relevant department in order to provide: a) Best service to customer b) Maximum profit to Ryobi.
• Lead marketing activities and develop new business.
• Continuous improvement of all affected Sales processes.
• Practice good housekeeping and safety procedures
• Participate with team working, information sharing, 5S and Continuous Improvement Programmes
• Ensure compliance with all Company policies and systems, including the quality, health, safety and environmental policies and management systems.
• Other duties as assigned

Essential Criteria:

• Educated to Engineering HNC/HND/ Degree level
• Previous experience in a technical environment 
• Very good working knowledge of MS Word, Excel, PowerPoint
• Excellent written and verbal communication skills
• Sociable, team focused with the ability to work alone as well as part of a team
• Good analytical, prioritizing and reporting skills
• Excellent presentation and negotiation skills
• Diplomatic and persuasive
• Ability to network with and influence people both internally and externally in order to achieve a pre-defined outcome
• Understand and apply commercial and financial principles to improve performance
• Proven track record of delivering creative solutions to overcome obstacles and enhance profitability
• Flexibility to travel - regular basis

Desirable Criteria:

• Mechanical Engineering background 
• Previous experience in automotive industry 
• Experience of Account Management in a technical environment 
• Knowledge of French/German/ Spanish language

• Shortlisting – 1st July 2025
• Interviews – 3rd July 2025

Company Benefits:

• Competitive salary
• Competitive shift premium for all shift roles 
• Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer
• A health cash plan
• Discount scheme
• Life assurance
• Service-related holidays & Holiday Purchase Scheme
• Employee assistance programme
• Free car parking
• Learning and Development opportunities and support
• Service awards

If you have previously applied for this role in the last 6 months, we will not be considering your application at this time.