Technical Sales Account Manager

The Company:
Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.

Ryobi’s vision is to maintain a sustainable business by achieving the best results for our customers, maximising the potential of every employee through mutual respect, trust and teamwork. Our mission is to be the Number 1 Die Casting Company in Europe, to build upon our current customer base and increase market share, and to satisfy customer and shareholder requirements.

The role: 
Understand company goals and sales objectives, and support Sales Manager to achieve the sales objectives.
Understand all processes of trading, including manufacturing, transportation, and accounting, to provide best service to customers.
Independently develop and maintain strong working relationships between customers and Ryobi, through customer visits and the effective use of other communication channels.
Constant monitoring of customer accounts and reporting their status to the Sales Manager with regards to project schedule, delivery, tooling arrangement, invoicing, payment, etc.
Initiate and oversee quote preparation, submission and follow up.
Collect and analyse information from customers, competitors and market and inform the relevant department in order to provide: a) Best service to customer b) Maximum profit to Ryobi.
Lead marketing activities and develop new business.
Continuous improvement of all affected Sales processes.
Practice good housekeeping and safety procedures
Participate with team working, information sharing, 5S and Continuous Improvement Programmes
Ensure compliance with all Company policies and systems, including the quality, health, safety and environmental policies and management systems.
Other duties as assigned
Essential Criteria:
Educated to Engineering HNC/HND/ Degree level
Previous experience in a technical environment 
Very good working knowledge of MS Word, Excel, PowerPoint
Excellent written and verbal communication skills
Sociable, team focused with the ability to work alone as well as part of a team
Good analytical, prioritizing and reporting skills
Excellent presentation and negotiation skills
Diplomatic and persuasive
Ability to network with and influence people both internally and externally in order to achieve a pre-defined outcome
Understand and apply commercial and financial principles to improve performance
Proven track record of delivering creative solutions to overcome obstacles and enhance profitability
Flexibility to travel - regular basis
Desirable Criteria:
Mechanical Engineering background 
Previous experience in automotive industry 
Experience of Account Management in a technical environment 
Knowledge of French/German/ Spanish language

Shortlisting – 28th July 2025
Interviews – 30th July 2025
Company Benefits:
Competitive salary
Competitive shift premium for all shift roles 
Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer
A health cash plan
Discount scheme
Life assurance
Service-related holidays & Holiday Purchase Scheme
Employee assistance programme
Free car parking
Learning and Development opportunities and support
Service awards
If you have previously applied for this role in the last 6 months, we will not be considering your application at this time.