Technical Service Admin Assistant

· Provide general administrative support across the service department.

· Prepare quotes for service works, follow up with clients, and schedule engineers

· Coordinate service schedules, maintenance tasks, and engineer schedules

· Maintain and update technical documentation, service records, and compliance logs

· Act as a liaison between the service department and other teams

Key Responsibilities

· Monitor the status of service jobs and escalate delays or issues as required

· Ensure all technical documentation complies with regulatory and company standards.

· Ensure contractors meet health & safety requirements; maintain relevant policy files

· Handle metering issues: review metering‑issue files from operations

· Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary

· Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing

· Tracks technical visits, provides management metrics to optimise service levels

Skills, Knowledge and Expertise

Previous experience in a technical, service coordination, or administrative role

Proficiency in Microsoft Office Suite

Strong organizational and communication skills

Ability to learn to interpret technical documents

High attention to detail and accuracy in data entry and record-keeping

Benefits

· Competitive salary & bonus structure

· Pension Contribution Scheme

· Discounted Health Insurance Group Scheme with Laya Healthcare.

· TELUS Health Employee Assistance Programme (EAP)

· Great career progression opportunities in a growing company with strong market growth

· Fast-paced and friendly team environment

· Continual training and development

· Annual leave, increasing with service.

· Modern offices with excellent facilities in Sandyford and the flexibility to work remotely

· Established CSR, Wellness, and Social Committees, and great social events.

· Refer a Friend Scheme

Compensation

€30,000 - €35,000 / year