Technical Solution Sales Specialist (Infrastructure)

About This Role:

Why eir evo?

At eir we are proud to serve the people of Ireland; our purpose is to connect for a better Ireland and we do this by  building world-class infrastructure and delivering a standard of care our customers can rely on.  For generations eir has provided good jobs and career opportunities in every county across the country. We  believe in promoting from within and many members of our management teams have worked their way up  through the business from entry-level positions.  Today more than 800,000 premises nationwide can access our superfast broadband network, with more homes  and businesses added each week. Once we complete the rollout of Ireland's Fibre Network, our fibre network will  cover 1.9 million homes and businesses, more than 84% of the total premises in Ireland. eir’s 5G network is by far  Ireland’s largest, covering more than 70% of the population, while eir’s 4G network reaches 99% of people in  Ireland.

You will be joining eir at a time of investment, transformation and innovation. Every employee will have  opportunities to shape how the company works and, as a new team member with a fresh perspective, you will  play a vital part in helping us achieve our goal of connecting for a better Ireland.  At eir, we believe that our people are our greatest asset. We are committed to developing a truly inclusive  organisation where we celebrate the diversity and the unique talents, skills and capability of every one of our  3,500 employees across Ireland. 

We aim to create an environment where every individual feels that they belong and can thrive, where they can  realise their full potential, deliver their best work and build a fulfilling career. We are proud to be a company that  values diversity, equality, and inclusion and we are committed to creating a culture where everyone feels valued,  respected, and supported. This is central to our purpose of “Connecting for a Better Ireland”.  We are Ireland’s national telecommunications champion, enabling our country to work, learn, play and connect to  the world faster and more effortlessly than ever before. Our ambition is to be the best performing  telecommunications company in Ireland across all segments of the market, driven by our relentless focus on our  customers.

Three Winning Businesses:

• Open eir - rolling out the Next Generation Fibre Network for all of Ireland

• eir for all - market leading consumer products & services, designed to meet the needs of our customers, at  work, rest & play

• eir evo - the first B2B full-service ICT solutions provider in Ireland

As the largest provider of full-service ICT and Telecommunications operating in the Irish Market, eir evo are going  through a period of investment in our Business Development, Account Management & Sales Support functions.  As part of this investment, we are recruiting Senior Sales Solutions Specialists, who are thought leaders in their  field, have a demonstratable record of playing the role of trusted advisors to their customer stakeholders and who  are hungry to help drive the eir evo business forward.  The successful candidate will be energetic, have proven success working in a fast-paced, high-growth environment and understand the competitive landscape and market trends.  You will become part of the eir evo sales team, with autonomy to shape & grow the sales function, reporting  directly to the Director of Business Development. eir evo is based in Heuston South Quarter, Dublin 2 and this position offers a hybrid working structure for the  successful candidate

Why This Role:

Why this job matters

• A key component of a successful growth strategy in eir evo, the Business Development team are the eir evo ambassadors who develop our early relationships with targeted Large Enterprise & Government accounts. The  Technical Solution Sales Specialist will be the primary point of contact to bring the best of all we have at eir  evo to a specific set of new customer relationships and opportunities

• Responsible for supporting Account Directors and customer relationships in order to identify opportunities,  develop your pipeline and successfully achieve eir evo sales targets

• Maintain a deep multi-disciplinary architectural and sales knowledge across the Infrastructure, ICT & Network propositions and relevant Network Security solutions

• Maintain a broad architectural and sales knowledge and have opinions across all areas of eir evo Specialist  Portfolio (Voice, Networking, Security, Compute, Infrastructure, Managed Services & Professional Services) and able to differentiate our offerings against those of our competition

• Expected to use skills and knowledge to influence the strategic direction of the eir evo propositions portfolio  based upon customer market knowledge

• To follow and understand the latest trends and developments in our industry worldwide, and able to present  and share knowledge to colleagues to improve others learning

• To understand in detail the elements of the portfolio they are accountable for, along with the associated  systems and processes

• Effectively articulate our business & investment strategy & that of the wider eir Group to key customer  stakeholders as required, in support of the Account Teams

• Act as an ambassador, both in the external market and with internal stakeholders, demonstrating best in class  sales behaviour and deliver excellent customer experience results

• Working with Commercial Finance, Pricing & Bid Management to understand the P&L in detail for the  customer solutions being sold to ensure margins on all deals are maximised and component pricing  parameters are aligned to both the competitive market expectation and in line with expected rate of return  against eir evo’s stated go-to-market strategy

• Regular participation at events, both external and internal events to promote our product and service  offerings to customers

• Drive efficiencies with measurable best practice tools and standardize across the teams

• Sales Enablement – In collaboration with our Training Manager, maintain and deliver sales training programs  across the team

• Collaborate with internal stakeholders to develop a range of SLAs which meet customer requirements

• Collaborate and liaise with various internal stakeholders and Business Unit leads, as required

Expectations From The Role:

What I’ll be doing – your accountabilities

• As an enthusiastic and dynamic Technical Solution Sales  Specialist, you will be developing winning conversations with  potential major customers, who you will identify and close in a  consultative manner in order to start them on their journey  with us to Digital Transformation. 

• Creating a dynamic network future for your customers  business with our Network, Cloud Infrastructure, ICT and  intelligent monitoring & managed service solutions

• Helping your customers build an agile and effective digital  workforce with our collaboration solutions

• Balancing the risk and reward for your customers with tailored  private and public cloud offers

• Accountable for delivering and exceeding Sales Targets, based  on Revenue & Gross Margin for a defined portfolio of products  & services to our agreed target customer base in Ireland 

• Accountable for building complex network solutions that meet  and exceed customers’ business needs, delivering business  outcomes, to maximum profitability achievable for eir evo

• Accountable for maintaining a broad architectural knowledge  and have opinions on leading & emerging Infrastructure, ICT,  Network & Network Security technologies

• Accountable for influencing incremental sales opportunities  across the eir evo portfolio

• Accountable for creating a pipeline of 3X (three times) target  to ensure adequate cover to consistently deliver target

• Accountable for successfully developing and driving sales plans  with Account Managers, using agreed methodologies, to retain  existing business and develop & grow new revenue for eir evo

• Accountable for developing and maintaining an accurate  forecast with a qualified/robust pipeline

• Working with Finance & Pricing to understand the P&L in detail  for the customer solutions being sold to ensure margins on all  deals are maximised and component pricing parameters are  aligned to market expectations

• Ensure internal business responsibilities are completed  including CRM, forecasting, reporting, TAS Opportunity Plan reviews, Account Development Plans & opportunity pipeline  management

• Create strong relationships with key client stakeholders at C Level in both Government & Enterprise accounts

• Regular participation at both external & internal events to  promote our product & service offerings to clients

Requirements For A Successful Application:

Skills required for the job

Strong analytical skills, to include  forecasting, pipeline achievement, P&L  details, detailed understanding of  customer trading & buying  process/cycles and the ability to analyse  competitor proposals as required

• Good knowledge and understanding of  eir evo propositions, and the business  outcomes they deliver to customers e.g.  Data Comms, Managed Infrastructure,  Hosting/Cloud, Customer Contact, Voice  & UC, Security & Managed Services

• Proven track record of delivering against  targets within a technical solution sales specialist role

• Managing change, aligning and  prioritising multiple demands

• Excellent communication, presentation  and interpersonal skills with strong  influencing and negotiation skills

• Ability to engage at board level with  customers to strategically position eir  evo, our offerings & our competitive  advantages

• Excellent financial & commercial acumen

• Be resilient and able to achieve  consistently against challenging targets

• The ability to work with the minimum of  supervision, as part of a team and  present a quality image of eir evo

• Be willing to travel and work from  customer and other eir evo sites

Experience you would be expected to have:

Typically Engineering, Science or  Computing degree, or equivalent job  experience.

• 10+ years in technical solution sales 

• Leadership / People Skills: Must possess  exceptional leadership skills,  demonstrating an ability to move and  influence a large team towards a  common goal & business objective 

• Strong commercial acumen &  experience of delivering financial targets

• Strong experience in Enterprise Sales,  characterised by consultative selling to  senior-level management that resulted  in complex technical project delivery. 

• Strong technical leadership skills in  managing technical bids. 

• You will stand out for your energy and  pro-active attitude and be a positive  force for change

Others:

Key Decisions:

Solution Design – Technical & Commercial design of  Infrastructure, ICT, Network, Service & Network Security  Solutions

• Management of resources to ensure correct solution and  pricing for customer needs and offer

• Bid price / offer price oversight, providing thought leadership  with authority 

• Strategic standard & bespoke solutions with managed services

• Partnering on bid responses with multiple cross-functional  teams

• Demonstrable understanding of the competitive market and  ability to present that internally to help shape the business  portfolio to ensure continued competitiveness in the market 

• Demonstrable consistent success in achieving weekly,  monthly & annual sales and activity quotas

• Outstanding analytical and problem-solving abilities

• Proven ability to manage multiple projects and work to tight  deadlines

• A proven track record of success and experience in selling  profitable deals to large corporate customers in a consultative  manner

• A strong team player with capability to take the lead with cross  functional teams on customer opportunities.

• Demonstrable ability to quickly and succinctly identify  business requirements and match solutions along with strong  commercial capability, excellent communication, relationship  building and interpersonal skills

CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.