Technical Support Team Leader

Technical Support Team Leader (Serialisation)

Fixed Term Contract 9-12 months

Location: Based at our Craigavon headquarters

Hours: Monday to Friday flexitime (37.5 hours per week)

Salary: Competitive plus excellent benefits package

Business Unit: Almac Pharma Services

Contract: Fixed Term 9-12 months

Ref No.: HRJOB10783

The Role

Almac Pharma Services is an established and highly successful outsourcing partner working with leading pharmaceutical and biotechnology companies around the world. Our highly skilled team specialise in the manufacture and packaging of commercial drug products and medicines and offer end-to-end management of product supply as well as a range of additional bespoke client services. The expert services we provide supports the provision of medicines and treatments to patients around the world.

We currently have an opportunity to join our Serialisation team in the role of Technical Support Team Leader. This will be a fixed term contract for 9-12 months

Based in Craigavon, this role involves supporting all packaging sites and working closely with various departments such as Operations, Technical Support, Quality, Business Development, and Client Services. Responsibilities include leading the Technical Support Team (Serialisation), managing the Quality Management System, Project Management, and Client Management.

This is a key role within our Packaging & Logistics Team and will be responsible for leadership of all daily Serialisation team activities within Almac Pharma Services.

Key Requirements

• Degree level qualification in a science, technical, business management, or computer-based discipline OR relevant experience within a supervisory or technical management role
• Experience of engagement with the end customer and routine client interaction
• Project Management experience
• Previous experience in a client facing role

Although not essential, knowledge of Serialisation regulations, and experience of System and Equipment validation would be a strong advantage.

**All applicants must be eligible to work in the UK **

Further information on the essential criteria required for this role can be found in the Job Description attached to this advert.

Reward

A fantastic salary and benefits package is available, including generous holiday allowance, healthcare reimbursement scheme, and a rewarding role where the work you do will ultimately be contributing to the advancement of human health.

Apply Now

Apply online - please ensure your CV clearly outlines how you meet criteria for this role – refer to the job description attached to this advert for full details of the essential and desirable criteria required. Please upload your CV in PDF format where possible.

Closing Date

Closing date for receipt of applications is 14 Jul 2025 at 17:00