Telephonist

Responsibilities & Accountabilities:

• Assessing patients when they present to the hospital i.e. how many weeks pregnant, directing them to the relevant department i.e. Admissions, Emergency Assessment Centre (EAC) or Delivery Suite.
• Assist patients by directing them to the most appropriate service at times when the Admission’s Office staff are unavailable and patients are advised to contact Main Reception
• Problem solving as issues arise, particularly Out of Hours and weekends when responsibility would fall to Reception to follow protocol.
• Operate the IPMS system.
• Admission of patients when Admission Office is closed.
• Contacting the relevant department and advising them of Admission.

Please refer to full job description for a complete list of responsibilities & accountabilities.