Responsible to: BDC Manager
Main Purpose of Job:
Due to growth across the Connolly Motor Group, we are currently recruiting for a Telesales Advisor within the Business Development team on a full-time capacity, Monday to Friday 9.00 to 5.30. This role is based in Sligo.
The successful candidate will be required to work as part of the Business Development team, to continuously deliver the highest level of satisfaction to internal and external customers. This will require you to continually meeting targets. The role involves working closely with team members and other departments across the Group, which include Services, Parts and Sales teams.
- Focus on delivering a premium customer service
- Achieve daily, weekly, monthly sales targets
- Inputting data onto Kerridge (CRM) system
- Inbound and Outbound calling
- Understanding the customers needs and offering services to match this
- Liaise with relevant teams to ensure customer needs are met
Skills and Competencies:
- Minimum of 1-year Telesales experience is desirable
- Minimum level 4 Including Leaving Certificate/Leaving Certificate Applied/Vocation Programme
- Excellent communication skills
- Proficient in Microsoft Office Package (Word, Excel, Email)
- Ability to work as part of a team
- Previous target driven telesales experience is a distinct advantage
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