Tenancy Sustainment Officer

Tenancy Sustainment Officer(s)
37 Hours
Salary Scale: £31,025 - £37,231pa
Job Reference: TSO/4545/0725

Choice is seeking to recruit two Tenancy Sustainment Officers to complete short term intensive work with vulnerable tenants to help sustain tenancies. The role involves close collaboration with housing teams, support agencies and service providers to address challenges such as anti-social behaviour, addiction, financial difficulties, health concerns and social isolation. With a proactive and empathetic approach, the Officer works with statutory and voluntary partners to promptly identify and address tenants' needs.

Our employees have access to a range of benefits:-

• 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
• Generous pension contribution,
• Essential car user allowance,
• Hybrid working opportunities for relevant roles,
• Death in service payment x3 annual salary,
• 6 months’ paid maternity leave and 2 weeks paid paternity leave
• Bereavement leave,
• Dedicated Health and Wellbeing champions/Mental Health First Aiders,
• Learning and Development opportunities,
• Health cash plan to include annual routine dental treatments, dental accident & injury, yearly optical, specialist consultations, diagnostic tests and scans, complementary therapies e.g. physiotherapy, acupuncture, osteopathy and chiropractic treatments, alternative therapies e.g. reflexology, head massage, allergy testing, and yearly health screening.

Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation. If you have any disability which prevents you from completing the online application form, please contact me to discuss what further assistance you require.

Completed application forms should be returned by 5.00 pm on Friday 15th August 2025.

If shortlisted you will be sent an email inviting you for interview, please check the email address you have provided on the application and also your junk mail folder