Trainee Business Manager

Come join the McDonald’s Experience

Looking for a role where your positivity, hospitality, and leadership make a real impact? At McDonald's, we're not just serving food, we're creating moments. As a Trainee Manager, you'll be at the heart of our restaurant’s customer experience, leading your team to deliver great hospitality, clean spaces, and friendly service.

This Full-time position requires working 40 hours per week, with availability across a variety of shifts covering weekdays, weekends, mornings, evenings, and overnight hours. To be considered for this role, candidates must be fully flexible and able to meet these scheduling requirements. Please only apply if you are able to meet these requirements. 

What We Stand For

At McDonald’s, our employees are at the heart of everything we do. McDonald’s is built on five core values: Serve, Inclusion, Integrity, Community, and Family. These values guide how we work together, how we treat our customers, and how we support each other. We’re committed to creating a safe, respectful, and inclusive workplace where opportunity is open to all.

What does a day as a Trainee Manager look like?

In your first nine months you’ll be on an accelerated training programme, you’ll immerse yourself in the heart of our business, gaining hands-on experience across every area of our restaurant operations working on the restaurant floor. From working in our kitchens and service areas to engaging with customers and supporting our drive-thru, you’ll learn how our values come to life in real time, building the confidence and capability to make a meaningful impact across all day parts. This fast-paced training programme is your launchpad into leadership. As you gain momentum, you’ll take ownership of shifts, leading and inspiring your team and begin to build experience leading key systems and processes along with playing a vital role in shaping the experience we deliver every day. As you progress through on-the-job training, you’ll be promoted into managerial roles, setting the stage for continued career growth and development within the restaurant. 

What will be expected of me when I have completed my initial training?

Once initial training is complete, you’ll play a key role in driving operational excellence and team engagement across the restaurant floor. You’ll lead by example, inspire high performance, and ensure smooth shift execution while delivering an exceptional experience for both customers and employees. 

Key Responsibilities include:

• Foster a culture of trust, inclusion, and continuous improvement through active listening, coaching, feedback, and recognition, while consistently displaying the correct behaviours to create a safe, respectful, and inclusive workplace.
• Lead with integrity and align decisions with McDonald’s Values, promoting a safe, respectful, and inclusive workplace.
• Role model customer-focused behaviours and demonstrate flexibility and approachability.
• Coach and develop team members, providing regular feedback and growth opportunities.
• Manage teams effectively across all day parts in a fast-paced environment.
• Collaborate with the management team to implement strategies that drive sales and profitability.
• Monitor internal and external trends to identify opportunities for business improvement.
• Analyse operational data and performance metrics to identify trends, diagnose issues, and implement solutions that enhance efficiency and service quality.
• Monitor internal and external business trends to uncover opportunities for innovation and continuous improvement.

Position Requirements:

• This fast-tracked development programme is open to individuals with at least one year of experience leading or managing teams, whether within the hospitality sector or in other industries. It’s also suitable for graduates looking to fast-track their leadership journey.
• You’re someone who inspires and motivates others through your ambition, positivity, and proactive approach to learning.
• You bring resilience, and a strong sense of teamwork, using your determination to help the team succeed together.
• You lead by example, demonstrating effective leadership skills that foster collaboration, accountability, and high performance.
• You approach every task with maximum effort and a growth mindset, showing a commitment to continuous improvement.

What’s in it for you?

We offer a rewards and benefits package designed to support you both at work and beyond, including:

• Skills for life – Learn transferrable skills that will help you grow, whether you’re full or part time.
• Employee Assistance Programme – Access counselling, mental health support, and helpful resources whenever you need them.
• Exclusive discounts – Save on shopping, travel, gym memberships, and more.
• Premium pay for some overnight hours – Extra reward for some of those late-night hours.
• Recognition and rewards – From Employee of the Month to long-service awards, we celebrate your contributions.
• Free meals on your break – Choose a meal from our restaurant menu while you recharge. (Can differ depending on location)
• Career development – Opportunities for career growth through, training, clear progression pathways and apprenticeships to help you build your future.
• And many other great benefits specific to your restaurant.

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