Transport Supervisor

Being a part of Ireland’s largest foodservice provider means joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Here at Sysco, our wide, national network aims to serve thousands of cafés, restaurants and bars throughout the country that make up our customers.

Though we have always been a local organisation, being a part of Sysco means we retain an international focus that offers our employees the opportunities to learn, develop and pursue the career they have always wanted.

Now, we’re looking for a Transport Supervisor to join our team at our North Dublin Depot. This role will play a key part in the overall growth of the organisation along with helping to maintain our core ethos here are Sysco – keeping the customer at the heart of everything we do. The role of Transport Supervisor is crucial to the operation of the depot. This role needs the candidate to be flexible, hardworking, honest and hold good people-management skills and I.T experience.

Key Accountabilities:

· Ensures timely and orderly dispatch of all routes for all locations

· Using technology, monitors daily driver schedules and reports on an hourly basis, in terms of routes and appropriate delivery time to control cost, determine level of performance and meet/exceed customer expectations.

· Analyses the performance of drivers by accompanying them on their routes. Coaches driver on findings and recommendations.

· Coaching and motivating members of the delivery team in line with performance and absence management processes to ensure concerns are managed appropriately. Analyse trends where appropriate, coach and where necessary follow the disciplinary processes.

· Ensures equipment breakdown and repairs are minimised and reported. Where there are occurrences that these are referred to vehicle maintenance department.

· Completes and submits all accident/injury reports to Transport Manager/Safety Manager as required in line with predefined timelines.

· Ensure that drivers minimise damages and delivery shortages through proper loading and delivery techniques.

· Identifies, coordinates and delivers as appropriate, the training needs of drivers.

· Ensures that company vehicles are properly maintained, cleaned, and safely operated to reduce accidents and enhance the company brand.

· Leads by example and applies company policy and procedures in a fair, consistent and unbiased manner

Requirements:

· 3 - 5 years relevant management / supervisory experience in a high volume, technology driven, time sensitive distribution operation.

· Competent in the use of IT systems to include Microsoft Outlook, Excel and Word.

· Good working knowledge of Department of Transport regulations (Tachograph legislation, Working Time Directive etc.)

· Experience of participation Investigations/Disciplinary’s of incidents/absence/performance

· Ability to motivate and manage a team to deliver a best-in-class service to internal/external customers.

· Ability to plan and organize your own and your teams’ work activities in a safe, efficient, and effective manner.

· Ability to analyse, interpret, explain and present relevant business and industry specific data.

· Comfortable working in a high volume, deadline focused, customer centric environment.

· Preferred Qualifications / Experience:

· Transport Management CPC

· Transport IT systems experience

Core Competencies

· Understanding Your Customers – acts as a role model in personal approach to internal and external customer goals. Takes time to understand the underlying needs of the stakeholders beyond those initially expressed.

· Flexibility & Adaptability – Demonstrates understanding of how change impacts people. Anticipates resistance to change and works to support effective change initiatives.

· Building Effective Relationships – Is a role model for maintaining constructive and effective relationships with others across departments and other boundaries. Demonstrates effective communication techniques and skills and is seen as a team player.

· Communication & Listening – Exceptional communication skills – writes and speaks clearly in a variety of communication settlings and style. Successfully delivers messages to all levels of the business and stakeholders achieving the desired effect.

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