UHWM Data Analyst

*** PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED ***

The position of Data Analyst encompasses both data and administrative responsibilities which include the following:

Data & Information Management

• Provide advice, guidance, training and insights to both internal and external stakeholders on business activity and data analysis

• Develop, collect and interpret data from multiple hospital systems

• Perform targeted analysis on activity metrics to identify trends and underlying causes of issues.

• Lead with building and running of required reports and repeatable reporting mechanisms, using automation.

• Identify and engage with local services to identify, interpret, investigate and validate business intelligence.

• Define new data collection and analysis processes for future proofing.

• Identify patterns and trends in data sets and business information.

• Develop and maintain positive working relationships with key stakeholders both internal and external

• Data entry as required, including but not limited to Business Intelligence Unit submissions.

• Maintain confidentiality and a high level of professionalism at all times.

• To provide cross cover as required.

• Responding to ad-hoc data and report requests.

Administration

• Ensure the efficient day-to-day administration of area of responsibility

• Execute assignments in accordance with agreed plans, budgets, and deadlines

• Ensure deadlines are met and that service levels are maintained

• Ensure an even distribution of workload among team, taking into account absence due to annual leave etc

• Ensure policies and procedures are well documented and understood and adhered to by staff in own section

• Ensure accurate attention to detail in own work and work of team

• Use appropriate technology to ensure work is completed to a high standard

• Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority

• Ensure line management is kept informed of issues

• Ensure that the service is kept informed and that their views are communicated to middle management

• Represent the Data & Analytics Team on committees and groups as required

• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Customer Service

• Promote and maintain a customer focused environment by ensuring service-users are treated with dignity and respect

• Seek feedback from service users/customers and implement change to incorporate same, in agreement with line manager

• Ability to engage with stakeholders and clearly explain and interpret their data and report requests.

Service Delivery and Improvement

• Ensure accurate attention to detail in own work and work of team

• Embrace change and adapt local work practices accordingly

• Encourage and support staff through change processes

• Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise

• Maintain relationships with key stakeholders

• Promote co-operation and working in harmony with other teams and disciplines and to gather support for new initiatives where required

• Work in the team to drive innovation, which will translate into improved quality of care, clinical outcomes, reduced costs, efficiencies and process improvements.

Standards, Policies, Procedures & Legislation

• Contribute to the development of policies and procedures for own area

• Maintain own knowledge of and compliance with relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team

• Maintain own knowledge of relevant policies such as the National Service Plan (NSP) relevant and Key Performance Indicators (KPI).

• Maintain own knowledge of relevant regulations and legislation e.g., GDPR, Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts etc.

• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.