UHWM Recruitment Manager
********PLEASE COMPLETE THE APPLICATION FORM FULLY, CV'S ARE NOT ACCEPTED********
Principal Duties and Responsibilities
The position of Grade VII encompasses both managerial and administrative responsibilities which include the following:
- Ensure that the overall recruitment function is effectively delivering on the headcount requirements in line with Service planning (replacement and development) and within the allocated budget
- Advise and educate recruitment team leads through the end to end recruitment lifecycle
- Collaborate with Hospital Group to manage the employment control process / recruitment business matters, i.e KPIs and Performance.
- Act as a Recruitment Business Partner to liaise with NRS and any other additional recruitment units including International Recruitment Services and Hospital Group.
- Manage the resourcing of the teams ensuring adequate capacity at all times
- Ensure the delivery of a transparent, efficient and engaging recruitment experience across recruitment teams that meets the needs of the candidate and service managers
- Ensure all recruitment demonstrates equality, diversity and inclusion.
- Oversee training & development for the recruitment team
- Monitor KPI’s and SLA’s of the recruitment team
- Oversee data and reporting activities and ensure they are up to date and accurate
- Manage the formal appeals process in alignment with CPSA guidelines
Recruitment and Selection
- Ensure full compliance and adherence to legislation impacting recruitment processes and ensure that working practices meet legislative needs in recruitment, in line with the strategic objectives of the Service, the HSE and Sláintecare
- Ensure the delivery of and advise on all aspects of the recruitment process from role development through to on boarding
- Leverage relevant advertising resources and apply other relevant candidate marketing strategies in order to attract qualified applicants for key roles
- Assist in the development and/or review of job specifications to meet service needs
- Support the delivery of bespoke recruitment campaigns and participate on interview boards as required
- Ensure that contracts and secondment agreements are issued and managed in line with legislative requirements.
- Ensure that remuneration rates and salary set ups for new appointees are in place as appropriate.
- Ensure that the appropriate induction processes for new staff are identified and implemented as appropriate.
- Provide a pragmatic and consistent advisory service on recruitment, staff terms and conditions and related human resource matters.
- Provide monthly reports on activity levels through the use of Sharepoint/ SAP and other reporting tools
- Act as decision maker for FOI / SARS Data requests on recruitment matters.
Workforce Planning and Talent Management
- Working with Service Managers, develop a working knowledge of their programme, strategy and business needs, supporting practical application and provide training and coaching where necessary.
- Hold workforce Planning meeting with Service Heads so as to generate a Recruitment Plan for the upcoming year and have a baseline from
- which to work with for each division.
- Monitor resource trends within programmes advising on recruitment and retention practice and encouraging the effective utilisation of staffing resources through the proactive use of workforce information.
- Develop and implement Talent Management Strategy for the recruitment team including the development of individual development plans for succession planning.
Administration
- Contribute to the development of service plans for own area of responsibility and implement service plan objectives within own area
- Ensure the efficient management and administration of area of responsibility
- Execute assignments in accordance with agreed plans, budgets and deadlines
- Ensure deadlines are met and that service levels are maintained
- Prepare regular reports on the progress of work against the operational plan
- Provide accurate information to management in a timely manner, ensuring that administrative and financial records are readily available
- Inform management of ideas / solutions to maximise effective use of resources / improve service delivery
- Advise, promote and participate in the implementation of innovations in service delivery
- Participate in and lead project working groups, represent the HSE on committees as required
- Build and maintain relationships with key stakeholders to gather support for new initiatives
- Make decisions and solve problems in a timely manner and inform others of decisions that have implications for them, making sure team knows how to action them
- Gather information from a variety of sources to ensure decisions are in line local and national agreements
- Ensure regular two-way communication happens between line management and senior management
- Provide administrative support for meetings and attend as required
- Maximise the use of technology to advance the quality and efficiency of service provision
Customer Service
- Promote and maintain a customer focused environment by ensuring service users are treated with dignity and respect
- Seek feedback from service users / customers to evaluate service and implement change
Human Resources / Supervision of Staff
- Supervise and enable other team members to carry out their responsibilities, ensuring appropriate delegation of responsibility and authority
- Review the conduct and completion of assignments of staff in accordance with the operational plan and expected quality standards
- Keep in touch with workloads of staff members to gauge levels of wellbeing and morale in the team
- Manage the performance of staff, dealing with underperformance in a timely and constructive manner
- Conduct regular staff meetings to keep staff informed and to hear views
- Create and promote a positive working environment among staff members, which contributes to maintaining and enhancing effective working relationships with other teams and disciplines
- Solve problems and ensure decisions are in line with local and national agreements
- Identify and agree training and development needs of team and design plan to meet needs
- Pursue and promote continuous professional development in order to develop leadership and management expertise and professional knowledge
Service Delivery and Service Improvement
- Promote and participate in the implementation and management of change
- Proactively identify inequities / inefficiencies in service administration and implement solutions to improve service delivery, in line with legislation and benchmarking against best practice structures
- Maintain a good understanding of internal and external factors that can affect service delivery including awareness of local and national issues that impact on own area of work
- Embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring team knows how to action changes
- Encourage and support staff through change processes
Standards, Regulations, Policies, Procedures & Legislation
- Contribute to the development of policies and procedures and ensure consistent adherence to procedures and current standards within area of responsibility
- Effectively discharge the day to day operations, including compliance with HSE Financial regulations and all HSE policies and Procedures
- Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team
- Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, FOI Acts, GDPR
- Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards and other standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards
- Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office.
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