Van Driver

1. PURPOSE OF THE JOB • To maximize sales, productivity, revenue opportunities and customer satisfaction levels through the efficient collection and redistribution of excess donated goods and stock items between the central warehouse and the Vincent’s charity shops in the Southwest Region and other logistical requirements as they arise. • Loading and unloading donation bags, bric-&-brac, etc… in efficient and safe manner • The job holder is required to perform these duties in a timely and efficient manner whilst ensuring compliance with the Society’s retail standards, current relevant legislation and SVP policy and ethos.

2. ENVIRONMENT OF THE JOB The SVP is a large, national, voluntary organisation with extensive experience of working with a diverse range of people who experience poverty and exclusion. Through its network of over 12,000 volunteers and 700 staff, it is strongly committed to working for social justice and advocates the creation of a more just and caring society. SVP employs people to support volunteers in a variety of settings including Social Housing, Child & Family services, Retail, Administration and other specialist areas. SVP is committed to ensuring that everyone we encounter, regardless of age, gender identity, disability, sexual orientation, or ethnic origin has the right to be protected from all forms of harm, abuse, neglect, and exploitation. All employees are expected to act in accordance with SVP policies on Dignity & Respect and Safeguarding in respect of related Child and Vulnerable adult safeguarding policies and procedures. The Society is Christian based with a strong sense of Gospel values. The founder of the Society, Blessed Frederic Ozanam, was a devout Catholic and his legacy of spirituality remains a key element for volunteer members of the Society and underpins the conduct of conference meetings. It can often therefore be normal practice within the Society that prayers are said at the beginning and end of Conference meetings or at meetings where members are in attendance as this underpins the ethos of the Society. There is no requirement for staff members to actively participate in the saying of prayers but to respect the ethos of the Society and be aware that this practice may occur. The Order Fulfilment Centre supporting the Vincent’s shops consists of an Order Fulfilment Manager and a team of full and part time warehouse operatives, Community Employment, TUS and a transport team.

3. GUIDANCE AND AUTHORITY The role reports to the Order Fulfilment Manager who in turn reports to the Regional Manager –Retail Services in the Southwest Region. This role is key to the provision of an efficient and cost effective OFC function. The post holder is expected to operate with considerable autonomy. The nature of matters referred upwards are those: • Where significant resistance is experienced in the development of good practice and implementation of policy. • Where practice or proposed practice places stakeholders in a position of risk e.g. a child, a vulnerable adult, members, volunteers, the reputation of the Society. • Where decision will have a significant impact on the workload of others. 4. PRINCIPAL ACCOUNTABILITIES

ACCOUNTABILITIES 1. To drive in a safe manner. 2. To work as part of the warehouse/logistics team delivering and unloading stock to and from the Vincent Shops and order fulfilment centres. Aiding with any other logistical requirements as they arise. 3. To work in a safe manner at all times observing all the health and safety guidelines and to ensure that the vehicle is loaded in a safe manner. To advise the warehouse staff of any risks immediately on their return to the warehouse 4. To ensure the vehicle is roadworthy, operated within safe parameters and compliant with service intervals / warning light indicators. 5. Update and maintain records 6. Ensure that your Line Manager is informed of concerns in relation to your work environment. 7. To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices and any impact of management restructures / new technology 8. Adhere to SVP guidelines and best practice on issues including financial and stock control, handling cash and staff purchases. 5. CHALLENGES There are a number of challenges in this role, largely determined by the scale, complexity, voluntary nature and high levels of local autonomy with the Society. • Acceptance of the dynamic of a complex, national, membership organisation and an understanding of how this both contributes to and constrains the work. • Influencing others not under direct authority. 6. OTHER INFORMATION Whilst the job holder is being recruited to cover a standard weekly shift, drivers are expected to be flexible and may be asked to operate varying shifts and routes to serve the needs of the business. The job holder will be expected to use initiative and be highly motivated. The post holder will liaise with line management and relevant personnel / departments in the Regional Office. In addition to the duties and responsibilities listed above, the job holder may be required from time to time to perform other duties as deemed reasonable and necessary by the employer. The job holder may also be required from time to time to work or attend training/meetings at another location. As much notice as is reasonably practicable will be given of any such requirement/ change. The Society is committed to the Right to Disconnect Code of Practice which applies to all employees irrespective of where they work, be that office, service, home or other remote location, or their working pattern, either core, shift, or flexible hours. Given the nature of our organisation, employees may request or be required, depending on their role and agreement of management, to work in a more flexible manner and occasionally outside of their normal/standard working hours. Certain roles by their nature may have a requirement to work evenings or weekends and may be on a shift pattern (as detailed in the written particulars of employment), others may be required to attend evening or weekend meetings with members or may be subject to annual peaks and troughs in the workload. These are usually normal, expected, and foreseeable work-related requirements and staff should ensure that they receive the required breaks and compensatory leave as detailed in the Society’s Time off in Lieu policy. Employees are responsible for notifying their manager in writing of any statutory rest period or break to which they are entitled to and were not able to avail of on a particular occasion and the reason for not availing of such rest period or break within one week.

7. EDUCATION, KNOWLEDGE, EXPERIENCE AND SKILLS TO UNDERTAKE THE ROLE AT A FULLY ACCEPTABLE LEVEL EDUCATION • Full Clean B License is required

KNOWLEDGE • Knowledge of the local roads of Southwest Region (Cork and Kerry) • Knowledge of our Vincent Shops is desirable. • Knowledge of the Society is desirable. • Complete familiarisation with current Health & Safety procedures. • Knowledge of best practice in the area of Manual Handling.

EXPERIENCE • Driving experience essential with a clean driver’s license. • Experience of lone working and ability to use initiative. • Experience in a similar role desirable. • Multi drops experience an advantage.

SKILLS • Have good communication skills. • Ability to work under pressure • Excellent organisational skills. • Be customer focused with strong interpersonal skills • Possess good problem solving skills • Ability to work on own initiative or as part of a team • Be able to establish and maintain working relationships on an ongoing basis 8. MAIN TERMS AND CONDITIONS Hours: 37.5 Hours per Week Salary: €31,246.86 per annum. Paid on a monthly basis.