Van Helper

Hours: 40 Hours per week (Monday to Friday 7am – 4pm)

Salary: OTE £29,093 - Hourly rate £13.41, plus monthly bonus potential £100

The Role

Would you like to be part of a successful and rewarding business? If you are looking for an exciting opportunity and love to delight customers this role could be the one for you. Dreams and Sofatime are in a substantial period of growth and are looking for three Van Helpers to join our growing team for deliveries to our customers. The successful candidate will be passionate about providing exceptional service, while maintaining high standards and working in line with our Company values at all times.

Main Accountabilities

Delight our customers while following our REACH principles

Load and secure products onto vehicles ensuring orders are wrapped, packed and tied in appropriately ensuring that products are delivered/collected in good condition

Schedule delivery by calling customer by 10am

Assist the driver with deliveries, carefully installing furniture into customers home preserving the quality of our products and the surrounding décor

Assess delivery routes, make informed decisions and take action as necessary

Maintain vehicle & equipment

Accurately complete all daily paperwork

Carry out minor repairs to returned products

The Candidate

Professional manner

Embrace the business Culture and Values – Act with integrity and respect, help each other succeed, always be commercial, be brave, be decisive, continually improve, and celebrate success.

Communicate effectively with others including branches, customers, warehouse and customer care team while building rapport

Consistently demonstrates positive energy, drive and a can do attitude

Take ownership for vehicle, products and deliveries

Demonstrate candour at all times

Essential Criteria

Physically fit due to nature and volume of product (heavy lifting)

Good organisational, administration and PC skills

Able to drive is not essential but would be desirable

Benefits

Performance bonus.

Staff discount.

On site parking.

Smoke break exchange - allowing 1 extra day leave each year.

Length of Service awards.

Enhanced Maternity and Paternity.

We reserve the right to enhance these criteria for the purpose of shortlisting, depending on the volume of applicants.

The above Job Description is neither exhaustive nor exclusive and is subject to change.

*Please note the closing date may change if the company has received a suitable number of applications.