Verification Officer Team Lead

Company Description

SGS is the world's leading Inspection, Verification, Testing and Certification company. We are recognised as the global benchmark for quality and integrity. With more than 93,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. We deliver global service with local expertise, to market leading clients across 10 different industries worldwide.

Job Description

We are looking to recruit a Verification Officer Team Lead to work in our Cork NDLS Centre on a full time contract. This Agent Network is part of the National Driver Licence Service which SGS Ireland is delivering on behalf of the Road Safety Authority (RSA).

The successful candidate will be expected to process driving licence applications, which includes; customer registration, verification, authentication and payment processing activities. To process applications within a defined time frame ensuring the highest standards of customer service are achieved.

Qualifications

Leaving Certificate and/or FETAC 5 skills certificate or greater

Additional Information

12 month fixed term contract

• Attention to detail and accuracy is an essential part of the role
• Flexibility is very important
• Computer Literate; knowledge of MS Office
• Possess excellent interpersonal and communication skills
• Have experience in dealing with members of the public
• Be friendly, efficient and customer focused.
• Ability to work under own initiative or as part of a team
• Fluent English speaker (Fluent Irish speaker an advantage)

This will be an immediate start. Use of a car and a full clean driving license is an advantage. Full training will be provided.