Visual Merchandiser

Role Overview:

The Visual Merchandiser is responsible for delivering high‑quality visual standards and commercially focused showroom presentation within the store. Working closely with the Store Manager and Area Visual Merchandiser, the role ensures furniture and accessory ranges are presented in an inspiring, well‑planned, and brand‑consistent way. Through daily showroom walks, effective floor planning, stock management, pricing accuracy, and attention to detail, the Visual Merchandiser plays a key role in driving sell‑through, maintaining visual standards, and supporting smooth in‑store operations. 

Visual Standards & Showroom Presentation

• Carry out daily showroom walks to ensure the furniture floor is clean, styled, and presented to brand standards. 
• Ensure all planograms, room sets, and zoning layouts are accurate, current, and visually impactful. 
• Maintain strong lifestyle room settings that inspire customers and clearly demonstrate product use, scale, and functionality. 
• Identify and report maintenance or display issues, including damaged furniture, fixtures, lighting, or signage, to maintain a premium showroom environment. 

Floor Planning & Space Management

• Work closely with the Area VM to plan the floor for incoming furniture stock, ensuring logical placement which adheres to store planning guidelines and optimal use of space. 
• Take a proactive role in forward planning major showroom moves and seasonal changes ensuring seasonal vitality is front and centre for the customer. 
• Plan and execute large-scale furniture moves in home store, ensuring all changes are executed safely, efficiently, and on schedule. 
• Ensure compliance with health and safety guidelines in all areas of work. 

Commercial Awareness & Product Performance

• Monitor slow-moving furniture and accessory lines, identifying opportunities to refresh layouts, adjust room settings, or reposition products to improve sell-through. 
• Provide regular feedback to the Area VM and Store Manager on what is working visually and commercially in the showroom. 
• Balance aesthetic presentation with commercial priorities, ensuring best sellers, key ranges, and promotional items are effectively showcased. 

Collaboration & Communication

• Attend and contribute to weekly or bi/weekly VM meetings with the Area VM, aligning on standards, priorities, and upcoming ranges/ seasonal launches. 
• Work collaboratively with the Store Manager and wider store team to maintain consistent visual execution, over weekends and annual leave. 
• Clearly communicate VM plans and expectations to the team, particularly during major floor changes or new range launches. 

Stock, Assets & Transfers

• Regularly check and report damaged or worn display furniture to company technicians, ensuring issues are logged and actioned promptly. 
• Create and manage stock transfers as required, supporting effective stock flow across the business. 
• Ensure display stock, props, and accessories are correctly used, maintained, and stored. 
• Take ownership of all Accessory pricing. Ensure product pricing is accurate and clearly displayed across the showroom 
• Take responsibility for putting out accessory orders in line with VM guidelines and commercial priorities. 
• Receive, process, and merchandise weekly accessory deliveries, ensuring timely completion and accurate presentation on the shop floor. 
• Support and manage Click & Collect orders for accessories where required, ensuring presentation and customer experience standards are maintained. 
• Monitor and support Home accessory sales, ensuring these areas are well‑merchandised, commercially strong, and visually complementary to furniture room sets 

WHY JOIN US:

• Up to 23 days holidays

• Fun, fast paced & high energy work environment

• Culture of developing and promoting from within the company

• Our Generous staff discounts

• Our pension Scheme

• Our Bonus Scheme

• Our Educational Support Scheme

• Our Discounted corporate rate health care

• Our free Employee Assistance Programme

• Our wellbeing initiatives like our Bike to work scheme

• Career Development Opportunities

• Continuous professional development with dedicated training resources