Warehouse & Shipping Manager
OVERALL ROLE OBJECTIVE: The Warehouse function is responsible for all material receipt, handling and storage procedures including the picking and processing of work orders / material move orders, and all other material requests. It includes the effective execution of drug return, accountability, and material destruction processes in line with customer requirements. The Shipping function is responsible for the pick, pack process of distribution orders. This includes picking all material types, processing shipments, inventory management, and courier loading/unloading. The post holder will be the person of responsibility on their respective shift(s). They will be responsible for the effective management of both the Warehouse and Shipping functions. They will ensure GxP compliance, adherence to procedural controls, compliance with health and safety requirements and the provision of excellent customer service. The inventory management systems will be operated as per existing procedures, all transactions must be made in an accurate and timely fashion thus ensuring stock accuracy and stock control is maintained at all times. The post holder will have the responsibility for ensuring that all distribution orders are processed correctly; ensuring that the correct materials are delivered to the correct destination, at the right time, under the applicable shipping conditions.
JOB SPECIFIC RESPONSIBILITIES: The post holder will: Warehousing and Inventory Control 1. Be responsible for all material received onto the Almac Clinical Services site ensuring it is correctly received, inspected, handled and stored in line with the material specification, GxP requirements and standard operating procedures. 2. Ensure that material required for production operations is accurately and effectively picked and prepared and provided in a safe manner. 3. Ensure the ERP system is operated in line with existing procedures; transactions are performed in an accurate and timely manner thus ensuring stock accuracy and control is maintained to the highest standard. 4. Coordinate cycle count activities, establish an ongoing inventory accuracy measure and problem resolution to maintain inventory accuracy to the highest standard. 5. Manage the material destruction process to ensure that material is fully traceable throughout the entire process and that the destruction complies with current legislation and customer requirements.
6. Oversee the transfer of material between warehouses both on and off site and ensure that materials are delivered on time and in a safe manner.
Distribution Processing and Shipping 7. Ensure that the picking and processing activities are performed accurately and efficiently to meet required timelines and to maintain accurate data within the system. 8. Manage the receipt, verification and onward shipping of distribution orders packed at the Craigavon site which are destined for all countries. 9. Facilitate the routine sampling and inspection of orders by the quality department. 10. Ensure that all temperature controlled shipments are processed, packed and monitored in line with approved solutions and customer requirements. 11. For all bulk, high value, or highly sensitive shipments ensure a pre-shipment checklist is completed to ensure the shipping solutions selected will minimise or eliminate the risk of loss for each individual case.
People Management 12. Quantify and report on all resources and manpower for the warehouse and shipping functions. 13. Identify recruitment needs across the department and ensure that team structure supports the demands of the business. 14. Ensure that all team members are fully trained. Identify training needs within the department and develop / implement appropriate training programmes as necessary. 15. Maintain good working relationships within and across departments, and across sites in the business unit.
General 16. Be responsible for ensuring that all warehouse and distribution areas are maintained to the very highest standards of housekeeping and cleanliness. 17. Manage all vehicles, forklifts, pallet trucks and any other material handling equipment to ensure they are maintained effectively and used appropriately within the operation. 18. Be responsible for coordinating and conducting customer audits and visits, ensuring that the required level of detail is provided and responses to any queries are followed up within the require timeframe. 19. Deliver the highest level of service using excellent communication, appropriate KPI reporting and best possible practices. 20. Maintain all SOPs and ensure all work is covered by a global or site specific procedure. Continuously improve the process so as to improve the efficiency and effectiveness. 21. Maintain health, safety and environmental standards to conform to GxP and current HSE regulations. 22. Work on day shift as a temporary measure as and when required. QUALIFICATIONS
Third level qualification OR Significant experience in a similar role EXPERIENCE
Experience working in a shipping, warehousing or logistics environment. Significant experience in an operational supervisory role. KEY SKILLS
Proficiency in the use of Microsoft Office packages (to include Word, Excel and Outlook) Proven ability to follow written work instructions Ability to organise, plan and prioritise tasks within a high volume, varied workload whilst maintaining a high level of accuracy in all work undertaken Excellent communication skills (both written and oral) Demonstrated ability to process and analyse large amounts of information Thorough understanding of key HR issues – appraisal / disciplinary / grievance / recruitment People Management.
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